If it was suppose to be removed in Jan 07 you can just dispute it as being to old and it should come off your report. I had one that was like this also. It was an old credit card that I was late on a few times, but paid it in full. They wouldnt remove it from my report so it just sat there for 7 years. It was suppose to come off in june of 06 and was still there in Jan 07. I just called the CRA and disputed it on the phone and it was removed.