is creditchecktotal.com support down??

[Anonymous]

Tried to log in but the system's not recognizing my account, even AFTER I enter my name/ss# to retrieve/reset password.

Tried calling the 877-284-7942 and 866-617-1894 #s on the website, and it never lets me connect to a live person to get my account reset. Anyone else having problems? I signed up for the trial and then cancelled, and then Experian sent password reset emails but I never clicked on the link, so I guess they've locked me out until I talk to someone.

[Anonymous]

They are closed for the holiday. I called and eventually got that message.

[Anonymous]

thanks!

[Anonymous]

I'd suggest doing your next trial through Experian.com, as that's essentially what CCT is linking people to at this point since the CCT trial itself is no more.  I think when trying to log in through CCT it causes issues since it basically sends you to an Experian credit works premium trial.