Hello vanhendrix, and welcome to the forums. Please read
Credit Scoring 101, if you haven't already.
Good thing that message came on. You don't want to talk to a CA over the phone. Write the DV, with the bit of information that you have. If they are able to report you to the CRAs, they have enough information to figure out who you are. If you really want to get the account information, then you can go to annualcreditreport.com and order your full reports.