old cingular bill

[Anonymous]

hello everyone!!! i was looking over dhs cr to see where to start and well he a collection for cingular. its for $192. you see we opened another line for my broinlaw and everntually he just closed ti and got his own. according to him he paid everything off. he said it was like 300 dollars that he paid. so he thought it was taken care of. i guess it wasnt cause it says we owe.  the 1st date of delinquency was 06/2007 should i do a pfd or should i call att and talk to them about. dh and i are current customers and have been for yrs already. has anybody dealt with them?? any help would be great.

[Anonymous]

bump

[Anonymous]

I was say call first. ATT is notorious for putting bogus collections and not wanting to remove it. A collection was added to my CR's for $58, it was a department error. It took me forever to get someone to figure out what happened.

Forever meaning 10+ hours on the phone. It was very frustrating, but when I finally got someone to find the error, it was taken off the next day!!

If calling doesn't work, try PFD for 25%.

[GFer]

I had one that less than year old. Paid it in full in January before I found these forums. (Darn!)

Anyhow, wrote them gw and president sent letter back saying I didn't include contact number. (I did bc I kept copy of it!).

Anyhow, called her today. "We report correctly...blah, blah, blah...thanks for calling AT&T!"

(Grrrr!)