"Date Major Delinquency First Reported" Equifax Problem

[larryfish96]

Hi, I had a charged off Kohl's card way back in 2017. It was paid in full in 2018. The date of 1st delinquency is August 2017. I disputed it with Transunion for early exclusion and it worked! It was removed from Transunion. However... Equifax, the infamous problem child, updated the account with the description "Date Major Delinquency 1st Reported: November 2023". Now my FICO 8 has dropped 23 points, citing a "late payment in the past 30 days". I did read a couple posts about this on these forums. They said to call Equifax and immediately request a supervisor. Well, I did that, and the woman said her supervisor was busy. She filed a "complaint" as opposed to a dispute for me, since this is a problem with Equifax reporting it incorrectly, not the creditor. Unfortunately, it updated again today with the same thing. This is crazy. I don't really need a high score right now for anything, but I'm hoping to resolve this before it falls off in August 2024. If you have any ideas, I'd really appreciate it! Thanks

[SouthJamaica]

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@larryfish96 wrote:

Hi, I had a charged off Kohl's card way back in 2017. It was paid in full in 2018. The date of 1st delinquency is August 2017. I disputed it with Transunion for early exclusion and it worked! It was removed from Transunion. However... Equifax, the infamous problem child, updated the account with the description "Date Major Delinquency 1st Reported: November 2023". Now my FICO 8 has dropped 23 points, citing a "late payment in the past 30 days". I did read a couple posts about this on these forums. They said to call Equifax and immediately request a supervisor. Well, I did that, and the woman said her supervisor was busy. She filed a "complaint" as opposed to a dispute for me, since this is a problem with Equifax reporting it incorrectly, not the creditor. Unfortunately, it updated again today with the same thing. This is crazy. I don't really need a high score right now for anything, but I'm hoping to resolve this before it falls off in August 2024. If you have any ideas, I'd really appreciate it! Thanks

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Dispute it until they correct it. And if they don't correct it report them to the CFPB.

[larryfish96]

Unfortunately I can't dispute it because  Kohl's is not reporting incorrect info, Equifax is. It's an internal mistake. I may have to go the CFPB route. Thank you!

[SouthJamaica]

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@larryfish96 wrote:

Unfortunately I can't dispute it because  Kohl's is not reporting incorrect info, Equifax is. It's an internal mistake. I may have to go the CFPB route. Thank you!

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I don't know where you got that idea. You can certainly dispute it if Equifax is making a mistake.

[larryfish96]

Because when you send a dispute, the credit bureaus ask the lender to verify the information. Then of course it comes back as accurate, because it is. It's just not being reported correctly by Equifax. I literally did that and that's what the completed dispute stated.

[SouthJamaica]

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@larryfish96 wrote:

Because when you send a dispute, the credit bureaus ask the lender to verify the information. Then of course it comes back as accurate, because it is. It's just not being reported correctly by Equifax. I literally did that and that's what the completed dispute stated.

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Like I said you should keep disputing it until they correct it. IMHO you should try at least one more time before opening up a CPFB case.

[EE13188]

I am having the same issue with a old Capital One acct that I just settled. Equifax had both fields (date of delinquency) and (date of major 1st delinquency) with the same date. Dec 1st came around the account was updated to date of 1st major delinquency 12/1/2023 which is impossible. I disputed it 3 times with equifax and once with capital one. I have talked to 3 different supervisors some don't even know what I'm talking about. The last supervisor I spoke with did understand said he would file a dispute with capital one again and it would be fixed well it wasn't. Capital one is verifying the original date which is accurate but say equifax second date is a internal and they need to correct it. I'm at a loss. Scored dropped 27 points as well. I send them all documents via certified mail disputing and waiting for a response. This is frustrating and don't know what else to do.  

[larryfish96]

I am baffled honestly. I submitted a second dispute and it seems they are taking their sweet time again. Sorry you are going through the same thing!

[Junejer]

Unfortunately, EQ is extremely incompetent with this sort of thing. I learned to take the path of least resistance with them, because trying to get them to do the right thing ends up compounding the problem. When the second dispute comes back as "verified", I'd file a claim against them.

[EE13188]

What are the steps to file a claim against them? Should I seek legal help? This is inaccurate information and are not only hurting my score but hurting my chances for better rates.