reported twice

[Anonymous]

I just received 2 alerts with the exact same information about my Capitol One account showing a balance increase. Looks like the reported it twice. My credit score dropped 16 points and was wondering if the duplicate made it worst and if there is anything I can do about it?

Thanks

[Anonymous]

Hi MJJB! Welcome aboard!

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MJJB wrote:

I just received 2 alerts with the exact same information about my Capitol One account showing a balance increase. Looks like the reported it twice. My credit score dropped 16 points and was wondering if the duplicate made it worst and if there is anything I can do about it?

Thanks

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What credit monitoring product did sent you an alert?

[Anonymous]

I just received them in my FICO alerts and did not see any other info to see where they were reported. I saw the score drop in Equifax.

thanks for the help.

[Anonymous]

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@Anonymous wrote:

I just received 2 alerts with the exact same information about my Capitol One account showing a balance increase. Looks like the reported it twice. My credit score dropped 16 points and was wondering if the duplicate made it worst and if there is anything I can do about it?

Thanks

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MJJB, that has happened to me occasionally as well, with various creditors' info appearing twice on the same alert.  I don't believe it is a reporting issue with Capitol One, but is instead a glitch in either the alerts system on Scorewatch or perhaps an EQ screwup.  It is temporary.

I had duplicate alerts for Chase in November, and duplicate alerts for Discover last month.  However, I don't believe that the duplicate alert affects the scoring, but I've been wrong before (once or twice...yeah, right... LOL).

Unless your score is really critical for something you're into right now, I wouldn't worry about it too much. 

[GregB]

Take a closer look at each Alert in ScoreWatch. I think you will find they are both for the same account but for different changes, each of which triggered an alert. For example, my last Alert shows an account whose balance increased $4465. This triggered one Alert because it was more than a $500 change. It triggered another Alert becasue it was more than 30% change in the balance.

Two Alerts for the same account balance change.

Your FICO Score is based upon the information in your report and ScoreWatch Alerts are irrelevant to your score.

[Anonymous]

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@GregB wrote:

Take a closer look at each Alert in ScoreWatch. I think you will find they are both for the same account but for different changes, each of which triggered an alert. For example, my last Alert shows an account whose balance increased $4465. This triggered one Alert because it was more than a $500 change. It triggered another Alert becasue it was more than 30% change in the balance.

Two Alerts for the same account balance change.

Your FICO Score is based upon the information in your report and ScoreWatch Alerts are irrelevant to your score.

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You're my hero!!!

I did check again, and that is precisely what had happened!  2 alerts for the same balance change.

Thank you, GregB!

[Jazzzy]

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@GregB wrote:

Take a closer look at each Alert in ScoreWatch. I think you will find they are both for the same account but for different changes, each of which triggered an alert. For example, my last Alert shows an account whose balance increased $4465. This triggered one Alert because it was more than a $500 change. It triggered another Alert becasue it was more than 30% change in the balance.

Two Alerts for the same account balance change.

Your FICO Score is based upon the information in your report and ScoreWatch Alerts are irrelevant to your score.

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Well...I'll be darned.

I've had my PenFed alert twice with the same balance and my AmEx do the same. Now I know why.

It won't affect the scores or the EQ credit report. At least it didn't in my case.

[Anonymous]

I just doubled checked and the alerts are identical in every word both showing the amount and % the same as well. Must have just been a glitch in the system as you noted. Ill just keep an eye on it. I appreciate all of the help.

 Thanks again.