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BECU account blocked

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Gmood1
Super Contributor

Re: BECU account blocked

@Anonymous 

CSRs were no help. I asked to speak with supervisors.

Both were friendly and helpful.

The last one allowed me to pay my BECU credit card off. 

I gave him authorization to use the funds in my account and pay the bill before the statement ever cut.

 

I haven't bothered with them since.

Filed a complaint, and a month later received a letter asking for my first born son. Problem is, I don't have any sons.😂😂

I haven't wasted anymore time with BECU.

Like Dave I have a $250k mortgage.

That's been reporting for 5 years.

Plenty of active accounts. I'm easy to find.

The fraud department treats you like you're an alien from another planet!

 

 

Message 11 of 44
M_Smart007
Legendary Contributor

Re: BECU account blocked

Ya just gotta Heart BECU's Financial crimes unit.

Message 12 of 44
Anonymous
Not applicable

Re: BECU account blocked


@Gmood1 wrote:

@Anonymous 

CSRs were no help. I asked to speak with supervisors.

Both were friendly and helpful.

The last one allowed me to pay my BECU credit card off. 

I gave him authorization to use the funds in my account and pay the bill before the statement ever cut.

 

I haven't bothered with them since.

Filed a complaint, and a month later received a letter asking for my first born son. Problem is, I don't have any sons.😂😂

I haven't wasted anymore time with BECU.

Like Dave I have a $250k mortgage.

That's been reporting for 5 years.

Plenty of active accounts. I'm easy to find.

The fraud department treats you like you're an alien from another planet!

 

 


So you're still a member; you just don't have funds there ... LOL Smiley Very Happy

Message 13 of 44
jl4
Established Contributor

Re: BECU account blocked

FWIW (as a BECU account holder, myself), it might actually be PSCU making you jump through the fraud hoops. 

 

BECU contracts their credit products out to PSCU (as do a lot of small/regional CUs) so I wouldn't be surprised if you haven't talked to a soul at BECU about this, so far. 

EQ8: 779 (Inq: 1) | TU8: 771 (Inq: 0) | EX8: 763 (Inq: 4)
Total Rev: $182,500
Message 14 of 44
Gmood1
Super Contributor

Re: BECU account blocked

@Anonymous 

I guess so illegitimate father?😂

I don't claim them though.😁

The credit lines and account can die a lonely death as I won't waste another second on BECU.😆

Message 15 of 44
Gmood1
Super Contributor

Re: BECU account blocked


@jl4 wrote:

FWIW (as a BECU account holder, myself), it might actually be PSCU making you jump through the fraud hoops. 

 

BECU contracts their credit products out to PSCU (as do a lot of small/regional CUs) so I wouldn't be surprised if you haven't talked to a soul at BECU about this, so far. 


@jl4 

If this were true. They wouldn't need to identify me through DNA. As I've had roughly 20 credit union accounts and memberships. 

Like I said, I'm easy to find. lol

Message 16 of 44
jl4
Established Contributor

Re: BECU account blocked

Don't be so sure. I had to dispute a charge with a form I had to fill out and send in. PSCU isn't really with it, let's say.

 

They also blocked my Visa this morning because I paid $1,099 for a thing, even though I funnel thousands through the card per month on the regular 😅

EQ8: 779 (Inq: 1) | TU8: 771 (Inq: 0) | EX8: 763 (Inq: 4)
Total Rev: $182,500
Message 17 of 44
Anonymous
Not applicable

Re: BECU account blocked


@Gmood1 wrote:

@Anonymous 

I guess so illegitimate father?😂

I don't claim them though.😁

The credit lines and account can die a lonely death as I won't waste another second on BECU.😆


LOL... I just remembered that I'm out the $20 I paid to NWCUF before BECU denied me membership.  I could do like @Anonymous and request a refund but I decided to just let it go.  

Message 18 of 44
Gmood1
Super Contributor

Re: BECU account blocked

Well the letter I received seem to come straight from their corporate office.

Don't remember the name of the guy who sent it to me.

He claimed to be BECU management.

Message 19 of 44
Gmood1
Super Contributor

Re: BECU account blocked

@jl4 

I thought PSCU handled some(1500) CUs credit processing transactions and online web account interface? 

I could have sworn I read that somewhere.

 

Message 20 of 44
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