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Citibank changing terms for checking accounts

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Horseshoez
Senior Contributor

Re: Citibank changing terms for checking accounts


@ptatohed wrote:

Ok, so I just transferred the last $100 in citi checking, into citi savings (only had like $101.XX in savings).  I guess next I'll transfer the total $201 out to my external Chase and zero out both my citi accounts.  Will this constitute closure or should I chat and/or call after I zero them out to officially close them?  


In the case of Chase and BofA, clearing out the accounts wasn't enough, I still needed to request closure.

Chapter 13:

  • Burned: AMEX, Chase, Citi, Wells Fargo, and South County Bank (now Bank of Southern California)
  • Filed: 26-Feb-2015
  • MoC: 01-Mar-2015
  • 1st Payment (posted): 23-Mar-2015
  • Last Payment (posted): 07-Feb-2020
  • Discharged: 04-Mar-2020
  • Closed: 23-Jun-2020

 

I categorically refuse to do AZEO!

In the proverbial sock drawer:
Message 21 of 28
Horseshoez
Senior Contributor

Re: Citibank changing terms for checking accounts


@SouthJamaica wrote:

@ptatohed wrote:

Ok, so I just transferred the last $100 in citi checking, into citi savings (only had like $101.XX in savings).  I guess next I'll transfer the total $201 out to my external Chase and zero out both my citi accounts.  Will this constitute closure or should I chat and/or call after I zero them out to officially close them?  


I would not rely on it constituting closure.  I would not risk the assessment of more maintenance fees. I doubt you'll be able to do anything with chat. You should be able, and might be able, to do it with a phone call; but as I said, in my case they forced us to visit the branch.


Agreed; for me, Chase only required a phone call, BofA required a branch visit.  Hopefully Citi can do it with just a call.

Chapter 13:

  • Burned: AMEX, Chase, Citi, Wells Fargo, and South County Bank (now Bank of Southern California)
  • Filed: 26-Feb-2015
  • MoC: 01-Mar-2015
  • 1st Payment (posted): 23-Mar-2015
  • Last Payment (posted): 07-Feb-2020
  • Discharged: 04-Mar-2020
  • Closed: 23-Jun-2020

 

I categorically refuse to do AZEO!

In the proverbial sock drawer:
Message 22 of 28
GZG
Senior Contributor

Re: Citibank changing terms for checking accounts

I've been able to close citi/chase/boa over the phone, but don't just 0 it out and let it sit, you'll incur a fee and go negative if you have nothing that waives the fees 

Starting FICO 8:
Current FICO 8:



4/6, 4/12, 8/24 new accounts
Message 23 of 28
ptatohed
Senior Contributor

Re: Citibank changing terms for checking accounts

Thanks guys, much appreciated.  

[Until I can make a pretty signature, here’s an updated draft]

Everyday 5%:
Chase prime Visa // citi CUSTOM CASH “A” // citi CUSTOM CASH “B” // citi SHOP YOUR WAY (5% gas (in points), lucrative spending offers) // mylowe’s Rewards // Target circle card

5% CB rotating:
Chase “OG” freedom Visa // DISCOVER it Cash Back // nusenda CU Platinum Cash Rewards

Everyday 4% CB:
US Bank Smartly (v1.0)

Everyday 3% / 2.2% CB:
AOD FCU Visa Signature (3%, sockdrawered) // upgrade Cash Rewards Elite (2.2%, sockdrawered)

Welcome Offer / credits only:
Chase SAPPHIRE PREFFERED (grabbed my $1,000, sockdrawered, will cancel) // NFCU FLAGSHIP REWARDS (elevated Welcome Offer, annual prime credit, sockdrawered)

Hotel card:
Chase IHG ONE REWARDS PREMIER (elevated Welcome Offer, 1 free night/yr)

On my radar:
Langely FCU Signature Cash Back (5% CB monthly selectable cat) // Safe CU Cash Back+ (Quarterly rotating 5% CB cats plus bonus cats) // upgrade MyFive Cash Rewards (5% CB monthly selectable cat) // US Bank Kroger (and family) World Elite Master Card(s) (5% CB Mobile Wallet)
Message 24 of 28
SouthJamaica
Mega Contributor

Re: Citibank changing terms for checking accounts


@Horseshoez wrote:

@SouthJamaica wrote:

@ptatohed wrote:

Ok, so I just transferred the last $100 in citi checking, into citi savings (only had like $101.XX in savings).  I guess next I'll transfer the total $201 out to my external Chase and zero out both my citi accounts.  Will this constitute closure or should I chat and/or call after I zero them out to officially close them?  


I would not rely on it constituting closure.  I would not risk the assessment of more maintenance fees. I doubt you'll be able to do anything with chat. You should be able, and might be able, to do it with a phone call; but as I said, in my case they forced us to visit the branch.


Agreed; for me, Chase only required a phone call, BofA required a branch visit.  Hopefully Citi can do it with just a call.


BTW @Horseshoez when I needed to close out my TD account they insisted that the only way it could be done was by visiting the branch in person. At the time I was partially disabled, and told them as much; and they said it didn't matter, I had to come in to the branch. Eventually I went in to the branch, and they wasted 30-40 minutes of my time to close out a checking account. I have always found TD to be that stupid.


Total revolving limits 569520 (505320 reporting) FICO 8: EQ 689 TU 691 EX 682




Message 25 of 28
Horseshoez
Senior Contributor

Re: Citibank changing terms for checking accounts

Interesting, and absurdly annoying.  I wonder if that was just a branch thing or if it is their standard operating procedure when it comes to account closures.

Chapter 13:

  • Burned: AMEX, Chase, Citi, Wells Fargo, and South County Bank (now Bank of Southern California)
  • Filed: 26-Feb-2015
  • MoC: 01-Mar-2015
  • 1st Payment (posted): 23-Mar-2015
  • Last Payment (posted): 07-Feb-2020
  • Discharged: 04-Mar-2020
  • Closed: 23-Jun-2020

 

I categorically refuse to do AZEO!

In the proverbial sock drawer:
Message 26 of 28
SouthJamaica
Mega Contributor

Re: Citibank changing terms for checking accounts


@Horseshoez wrote:

Interesting, and absurdly annoying.  I wonder if that was just a branch thing or if it is their standard operating procedure when it comes to account closures.


My negative experiences with TD Bank are not limited to 'branch things'. And they are too numerous to mention.  I'm glad I finally dumped them as a banking source. I still have a business credit card with them, but since it reports to personal and since my aggregate revolving utilization is high at the moment I can't afford to dump the card too. 


Total revolving limits 569520 (505320 reporting) FICO 8: EQ 689 TU 691 EX 682




Message 27 of 28
FicoMike0
Valued Contributor

Re: Citibank changing terms for checking accounts

Thanks for the warning.  I'll stay away.

This from doc on closing

https://www.doctorofcredit.com/complete-list-of-ways-to-close-bank-accounts-at-each-bank/

Sounds like contrary data points in this thread.

Message 28 of 28
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