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Got a message from NASA saying they couldn't verify info submitted on online application so they wanted a notarized copy of DL. SS Card and a UT bill. I immediately uploaded it to them and got an email back saying verification documents have to be mailed in by snail mail. I responded and said I am sending them notarized copies of the same info I uploaded to them (the upload was a copy of notarized documents) and if that would be acceptable to them. I will send it out tomorrow priority mail but I will not keep sending it if they say they didn't receive it and I won't jump thru too many more hoops for a savings account as it is something I don't have to have. The info is the same as the info in my credit report so I don't know if the SP has limited info or what but we will see.
I did some soul searching and some additional research last night as I was preparing the info to send snail mail to NASA. After reading some member reviews on the internet NASA scares the heck out of me. I definitely don't need any additional hassles with a share account. I realize that there are a lot of happy customers out there but the many stories I read from unhappy long time customers was a deciding factor. I can see thru BS and over reactions but these folk had documented, verifiable info to back up their comments.
I have lived and own the same house for over 20 years. My address is the same for over 20 years. My oldest account is over 46 years. I uploaded a copy of my notarized DL and SS card along with my most recent UT bill. Both the DL and UT show may address of record. According to them they could not verify the info online and they will not accept uploaded documents. I applied because I want the online banking feature. I don't want to run to the post office, make a lot of phone calls or things like that. I just want the convenience to do my banking online. Since they are not capable of this kind of banking they are not for me.
I am happy for those that are happy with NASA but I am to old for a lot of drama especially when I don't need it.
I have withdrawn my application for membership.
I will continue to look for a CU that uses soft pulls for membership. If you know of any please advise. Eventually I will find the perfect CU for me. Not there yet. DCU is close but I find their site to be a little strange to navigate. PenFed's site is better but they low balled me on their CC and I don't like the strange scoring system they use but they aren't bad.
@baller4life wrote:
River have you looked at Alliant? Sp on EQ for membership.
I will look into it right away. Thanks for the tip.
@Anonymous wrote:
@baller4life wrote:
River have you looked at Alliant? Sp on EQ for membership.I will look into it right away. Thanks for the tip.
Alliant has been really good to me If you do open your account, open the free checking at the same time, and save yourself some hassle if you get freeze happy on your credit reports.