I've had discover's cashback checking since 2015 no issues at all. This year I requested a new debit card with a chip to be more "secure". What a mistake. When I try to use my new chip debit card at grocery stores it always gets declined. They ask what type of card it is and once they see discover they say, oh we don't accept discover." luckily, my old discover debit card with no chip is still active so I run that one through and gets accepted by the system with no issues.
How can that be? They're both discover debit cards but the new one doesn't work. They already sent me a replacement for the new card thinking I got a bad one but the issues continue. Has anyone ese had this issue?
They told me the system might deactivate the old one before its expiration date and if that does occur, I'm screwed.
How can that be? They're both discover debit cards but the new one doesn't work. They already sent me a replacement for the new card thinking I got a bad one but the issues continue. Has anyone ese had this issue?
They told me the system might deactivate the old one before its expiration date and if that does occur, I'm screwed.
It's active for sure. I'm able to use it at some locations but at others it doesn't work.
Discover already sent me a replacement for the new debit card and I'm still having the same issues. I hope they fix this before my old non chip debit card gets dedicated otherwise I might have to switch banks