Yeah, I got the memo on that as well... thankfully I'm not impacted since I already have the 'regular' checking account.
USAA isn't what they used to be. I've been using them for over 10 years for my primary checking and until recently things were always really good. Then a few weeks ago I got "mysteriously" locked-out of my accounts... all of them. 
It was corrected on the next working day (I realized I was locked out on Saturday, and it was a holiday weekend), but being locked-out from accessing my own funds - even only for a few days - isn't something I'm willing to tolerate. The worst part, I have no idea what caused it... I'm really 'ordinary' with my banking. I have direct deposit, and I use billpay; that's about it. I know they're having a really big issue with fraud right now (even including some internal fraud) so maybe it's just growing pains, but I really need stability when it comes to where I bank. They're now relegated to holding just enough of my money that I can use their no-fee ATM feature when needed.
Also other readers, you will find accessing a search engine, the FDIC and the San Antonio Press Express-News (thank you for the correction) to will give you a good solid back ground on problems related to USAA Federal Savings Bank back to 2015 and carrying through to today.
No, it is not always the big banks that have challenges. Will not say more but there are very good reasons why there is a loss of benefits and services. 
Note, there have been comments going back on this subject in this Forum.
@Anonymalous wrote:
@Anonymous wrote:
Also other readers, you will find accessing a search engine, the FDIC and the San Antonio Press will give you a good solid back ground on problems related to USAA Federal Savings Bank back to 2015 and carrying through to today.
Thanks, though it's the San Antonio Express-News. (I ended up trying a couple search engines before I figured it out.)
Thank you for the update/correction (adjusted the posting). 
Count me in as someone who has also "left" USAA.
They originally stole me away from Chase Bank back in 2017 with their Limitless Rewards 2.5% CB VISA, but now that that has ended, I'm back with Chase again. Like Uncle B, I'm a pretty simple user, with my bank being my "cash on hand" for Bill Pay and *MAYBE* occasionally withdrawing cash from an ATM. I'm hardly a cash person, but with Chase seemingly having a branch/atm every 2 miles in my area, I can walk in with proof and documents in-hand should my accounts be frozen or other problems.
Now that Chase has MFA/2FA and are trying to go "early DD", USAA was just not competitive enough for me. I'll keep their VISA SD'ed and a little bit of money in a checking account with them in case they have better offers in the future.
