Does anyone have email addresses they could send me to get in touch with synchrony bank and try to get them to remove a 30 day late? I paid my account off in full and this was my first oversight on the bill and a 30 day late kills credit as we know.
I have done a search and found 2 email addresses and tried them but they were sent back as not deliverable for some reason.
Thanks in advance!!
The best way is to call Synchrony and discuss the issue: 866-419-4096.
The other way is to log into your Synchrony account and use the chat feature.
The most important piece of advice is not to give up. If at first you don't succeed, try try again.
Check out this thread:
Thought I'd chime in today being that I just got off with synchrony chat! I had to go through the robo chat first but finally was able to get a live person and after explaining my situation (one 30 day late back in August of 2018) I was amazed to see the CSR reply back with although he cannot refund the late fee, he will put in the request to all 3 credit bureaus to remove the 30 day late!! I was like, the fee is not an issue, please just keep the darn thing lol! Of course I still need to wait until I see that it was actually removed but I'm feeling pretty excited!! It's amazing what a small chat can accomplish! So happy I tried : ) Will update again when I see it's gone from my report!