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Amazon Store Card - Synchrony Bank?

firemartinez1980
Regular Contributor

Amazon Store Card - Synchrony Bank?

Does anyone have email addresses they could send me to get in touch with synchrony bank and try to get them to remove a 30 day late? I paid my account off in full and this was my first oversight on the bill and a 30 day late kills credit as we know.

 

I have done a search and found 2 email addresses and tried them but they were sent back as not deliverable for some reason.

 

Thanks in advance!!

4 REPLIES 4
4sallypat
Frequent Contributor

Re: Amazon Store Card - Synchrony Bank?

The best way is to call Synchrony and discuss the issue: 866-419-4096.

 

The other way is to log into your Synchrony account and use the chat feature.

 

 

Message 2 of 5
HeavenOhio
Community Leader
Senior Contributor

Re: Amazon Store Card - Synchrony Bank?

The most important piece of advice is not to give up. If at first you don't succeed, try try again. Smiley Happy

 

Check out this thread:

 

The Saturation Technique: Best GW adjustment odds 

Message 3 of 5
Riseup808
Member

Re: Amazon Store Card - Synchrony Bank?

Thought I'd chime in today being that I just got off with synchrony chat! I had to go through the robo chat first but finally was able to get a live person and after explaining my situation (one 30 day late back in August of 2018) I was amazed to see the CSR reply back with although he cannot refund the late fee, he will put in the request to all 3 credit bureaus to remove the 30 day late!! I was like, the fee is not an issue, please just keep the darn thing lol! Of course I still need to wait until I see that it was actually removed but I'm feeling pretty excited!! It's amazing what a small chat can accomplish! So happy I tried : ) Will update again when I see it's gone from my report! 

Message 4 of 5
krisssmmm
Regular Contributor

Re: Amazon Store Card - Synchrony Bank?

Congrats!

Message 5 of 5
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