So..had an auto loan with them for 42k. Paid on time 3 years straight. Sold the vehicle to a dealership who neglected to send the payoff check on time costing me a 30 day late for the payoff.
A few years ago when this happened I spoke with a CSR who said as a courtesy they would remove the late pay. Didn’t really check my credit report after that due to other issues arising.
2 years later I file bankruptcy and am attempting to salvage what good accounts I have showing. I attempted to dispute the late pay, but came back verified and in return it now doesn’t show my good payment history throughout 2015-2016!?
Lost on what to do..debated filing a case with the BBB, as I’ve had luck with that in the past.
Don’t take your credit for granted, use it with care! These days, catch me in the bankruptcy forum!?