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Barclays Bank

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hdrider07
Regular Contributor

Barclays Bank

I'm a little stumped.  3 1/2 years ago I had a Barclays Card that charged off for $809, a few months after that I paid that amount.  The problem I am running into now while trying to clean up my report is that it is not reflecting that I paid the balance.  I sent a 623 letter and they sent a printout back showing my information from signing up for the card.  I replied back to them letting them know I wasn't disputing that I owned the account, that I was disputing the fact that I paid the balance and they are not responding to me.

 

I dont have the proof of the payment and apparently I cannot obtain it as the financial institution I wrote the check from (was from a insurance policy) is no longer in business. 

 

I don't know what to do now.  Any help would be appreciated.

Message 1 of 5
4 REPLIES 4
pizzadude
Credit Mentor

Re: Barclays Bank


@hdrider07 wrote:

I'm a little stumped.  3 1/2 years ago I had a Barclays Card that charged off for $809, a few months after that I paid that amount.  The problem I am running into now while trying to clean up my report is that it is not reflecting that I paid the balance.  I sent a 623 letter and they sent a printout back showing my information from signing up for the card.  I replied back to them letting them know I wasn't disputing that I owned the account, that I was disputing the fact that I paid the balance and they are not responding to me.

 

I dont have the proof of the payment and apparently I cannot obtain it as the financial institution I wrote the check from (was from a insurance policy) is no longer in business. 

 

I don't know what to do now.  Any help would be appreciated.


If you paid the account, I would give them a call and ask them to confirm in their records that it is showing as paid, ask if they can send you any confirmation of this.   Then I would ask them to update their reporting on the account to reflect a zero balance ( again assuming it is paid ).    Also I would send the confirmation to the CRA showing that the balance is incorrect.

 

March2010 FICO® ~ 695 TU, 653 EQ, 697 EX
Message 2 of 5
hdrider07
Regular Contributor

Re: Barclays Bank

Thanks, I will give that a shot

Message 3 of 5
kjm79
Valued Contributor

Re: Barclays Bank

OP, can you still log onto your online account?  If you can, see what balance it has there and if the payment history is on there.  Also, it's a good way to get in touch with them via their secure message center. 


CH 7 Filed 7/27/15 Discharged 11/16/15
Starting Score: EQ 620 TU 568 EX 593
Current Score (07/13/16): EQ 674 TU 649 EX 674 (FICO's 08)
Cap1 QS ($5350) (Combined QS and QS1) Discover It ($4100) MilStar ($8,600) Fingerhut ($800)
Off to the garden 05/01/16
Message 4 of 5
hdrider07
Regular Contributor

Re: Barclays Bank

No unfortunately I cant.  I called them, they said they were going to have to research it and get back to me since it was closed so long ago.  So I'll just wait and see.

Message 5 of 5
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