cancel
Showing results for 
Search instead for 
Did you mean: 

Capital One Charge Off and Collection question

tag
Domino
Member

Capital One Charge Off and Collection question

Hi there. I have a Capital One charge off of $1572 from 2021. I'm at a point where I can pay it but the account seems to be in limbo. Capital One says a collection law firm has it but the law firm said they sent it back to Capital One because I no loger live in a area they operate in. Any advice? I've talked to both Capital One and the law firm a couple of times now and no one seems to know what to do.

Message 1 of 6
5 REPLIES 5
7774x
Established Contributor

Re: Capital One Charge Off and Collection question


@Domino wrote:

Hi there. I have a Capital One charge off of $1572 from 2021. I'm at a point where I can pay it but the account seems to be in limbo. Capital One says a collection law firm has it but the law firm said they sent it back to Capital One because I no loger live in a area they operate in. Any advice? I've talked to both Capital One and the law firm a couple of times now and no one seems to know what to do.


 

 If you can  contact Cap1  to pay it off  .. only matter of time when you get another law firm to contact you 

Message 2 of 6
Seven8idee
Valued Member

Re: Capital One Charge Off and Collection question

The one reporting it on your credit file is likely the one who you owe.  Capital One sending it to collections, means they don't want anything to do with it.  If the collector has some agreement to send it back, then it will be reported by Cap One (likely).  You never stated which reports the debt is showing.  Since it is legitimate, pay it off and move on.  It's not going to disappear.  Good luck!

Message 3 of 6
sjt
Senior Contributor

Re: Capital One Charge Off and Collection question

I would contact Capital One again. Chances are, Capital One still owns the debt and is responsible for the monthly reporting. Search for backdoor numbers and look for the Capital One Collections Department.

American Express: Platinum Charge, Optima, Business Gold, Delta Business Reserve, Business Cash, Business Plus
Bank of America: Alaska Air Atmos Summit Visa Infinite
Barclays: Arrival Premier WEMC (Closed)
Capital One: Savor WEMC, Venture X Visa Infinite
Chase: Freedom U Visa Signature, CSR Visa Infinite
Citibank: AAdvantage Platinum WEMC
Elan/US Bank: Fidelity Visa Signature
Credit Union: Cash Back Visa Signature
FICO 08: Score decrease between 26-41 points after auto payoff (11.01.21) FICO as of 12.24, EX: 816 / EQ: 825 / TU: 818
Message 4 of 6
Rocco718
Valued Member

Re: Capital One Charge Off and Collection question


@Domino wrote:

Hi there. I have a Capital One charge off of $1572 from 2021. I'm at a point where I can pay it but the account seems to be in limbo. Capital One says a collection law firm has it but the law firm said they sent it back to Capital One because I no loger live in a area they operate in. Any advice? I've talked to both Capital One and the law firm a couple of times now and no one seems to know what to do.


Capital One no longer has the debt on there books. Once they Charge off a debt, it means they've sold it for penny's on the dollar to a collector.
This was 4 years ago, so some collector has it and will eventually be in touch. When they do, make certain to have them validate the debt BEFORE you pay it. Use an affidavit when you contact them. However you proceed be tactical. Good Luck


Ch7 Discharged Sept.2025

Credit Unions:

Current cards:

Message 5 of 6
vntrsc
Established Contributor

Re: Capital One Charge Off and Collection question


@Rocco718 wrote:

@Domino wrote:

Hi there. I have a Capital One charge off of $1572 from 2021. I'm at a point where I can pay it but the account seems to be in limbo. Capital One says a collection law firm has it but the law firm said they sent it back to Capital One because I no loger live in a area they operate in. Any advice? I've talked to both Capital One and the law firm a couple of times now and no one seems to know what to do.


Capital One no longer has the debt on there books. Once they Charge off a debt, it means they've sold it for penny's on the dollar to a collector.
This was 4 years ago, so some collector has it and will eventually be in touch. When they do, make certain to have them validate the debt BEFORE you pay it. Use an affidavit when you contact them. However you proceed be tactical. Good Luck


A charge off does not mean an account has been sold.   It simply means the account has been closed to future charges and treated as a loss.   Not all creditors sell charged-off accounts.  There are collection agencies that do not purchase debts and, instead,  collect on behalf of original creditors.

 

If, on your credit report, an original creditor is reporting that an account is charged off but still shows a balance owed, that means the creditor still owns the account.  Any collection agency attempting to collect the debt is collecting on behalf of the original creditor,

 

However, if the creditor is showing a $0 balance owed, that means it has sold the account.   When a creditor sells an account, it is required to up date its reporting to reflect a $0 balance because the balance is now owed to the new owner.

Message 6 of 6
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.