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I assume Veritas was the OC, and that they accepted PIF to them back in 2007. That meant that, at the tme you paid the OC, there was no longer any OC debt upon which any CA could assert collection assignment, and the CA account was terminated.
Immediately DV the CA, and ask them how they can be collecting on a debt paid in full to the OC.
It will go away from your CR, as there is no legal basis for a CA to collect on a debt that no longer exists.