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Comcast Collection Question

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LShan82
Regular Contributor

Comcast Collection Question

Hey there, I have a collex from comcast on my credit report but I'm kinda pissed b/c they never sent me a final bill.  The back story is I had to move in a short  period of time, and was working a lot of OT, like 20+ hours a week.  I cancelled services and once I returned their equipment, they were to send me a final bill.  That bill never came.  I checked my bill online and it didn't move.  So I got swamped with work and neglected calling/looking. That was in January that I stopped looking.   Now that things have slowed down, I'm taking back control of things, and noticed it on my credit report.   

 

So here is my question.  Do I pay it through comcast?  The collex action? or go through the steps to get it verified?   I pissed it says it was placed for collex in December. But that's when I was told to wait for the final bill.   

Current Scores 11/2016:Equifax 8: 688 TransU 8: 675 Xperian 8: 674 Cards: Penfed Promise Visa Barclay Reward MasterCard American Express Blue Cash Rewards Nordstrom
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Shogun
Moderator Emeritus

Re: Comcast Collection Question

Contact Comcast and tell them the situation.  Ask them to pull it back from the CA if there is one.  Then pay Comcast directly.

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