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After 5 phone and chat specialists, 2 EXECUTIVE speciaists, we found the problem. It is on COMCASTS end. Yet it still sits on my credit. I dont know who else to contact, the president of Xfinity? For petes sake. Is there some type of legal action for a fraudulent credit reporter?
Try the Better Business Bureau (BBB). They have been great in helping me get issues resolved. Try their website.
Filing a complaint with the CFPB can also get some results. http://www.consumerfinance.gov/complaint/