Credit One-Open but reporting inaccurate stuff, help!

[Anonymous514]

So my credit one account was opened august 2019. My bankruptcy discharge was august 2019. They're saying account was IIB April 2019 when the account wasn't even in existence till about two weeks after my BK Discharge. I've disputed multiple times and neither Experian nor Credit One will update and credit one can see the account is still open! Each month I use the card and get my new billing statement. Yet it shows closed IIB on my reports because they're reporting wrong. How do I fix this? I've already filed a dispute with each company multiple times. I called Experian today and all she is doing is telling them to update the account

[gdale6]

You would file a complaint with the CFPB.

[Nikita2008]

I'm not sure how you are disputing. Back in Feb. of this year I had to file a dispute with Equifax. They were reporting my GM financial auto loan as open with a 7k balance. I disputed it because I traded it in 06/19 and the dealership paid it off. I filed a dispute online in the Equifax website, and the next day the account updated that Itwas now delinquent and added 20 late payments. I tweaked as you could imagine.

Where I live there is a local credit repair company. I called for help, he was honest and said there was nothing he could do for me that I could not do for myself. He told me to send the copy of the letter from the lender confirming zero balance, along with a copy of my license, and a letter,  and threaten legal action if not corrected within 30 days. He gave me the name,of an attorney to call and follow through. It was corrected. He said send it certified snail mail return receipt requested.  It was corrected.

Best of luck.