Credit Union reporting issue

[Anonymous]

Here's the quick & skinny...

My credit union mistakenly applied payment of an auto payment to my personal loan, which resulted in a short payment on my auto loan.  This in turn triggered their system to report a 30 day late on the auto loan.

I only realized this after pulling a recent report and finding the late payment on my Equifax report (dropped my score from 647 to 624).  Well, the bank manager put together a letter on my behalf to hopefully correct this with negative reporting with Equifax (they only report to Equifax...thank goodness)

The hurtful part for me is, my wife and I were planning on applying for a home loan in the next week or so, to hopefully take advantage of the tax credit.  So, I need this corrected ASAP!  So my question is, what is the quickest way for this to be corrected?  Should I have the bank mail the letter?  Should I take the letter and mail it personally?  Should it be faxed?

Any advice would be greatly appreciated.

Message Edited by BP2003 on 10-11-2009 12:32 PM

[Anonymous]

The letter going to the CRA will do nothing usually. You need to contact the company reporting on your auto loan!!  Only the OC can make changes to your CR.

[Anonymous]

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@Anonymous wrote:
The letter going to the CRA will do nothing usually. You need to contact the company reporting on your auto loan!!  Only the OC can make changes to your CR.

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I did speak with the company reporting my auto loan (my local credit union).  They put the letter together for me, and the bank manager signed it.  I just need to tell them the best, quickest to way to handle this

[Anonymous]

I'm sorry I misunderstood. the CU will have 1 department that reports to the CRA. If your CU is national it will be the main office.It might be in the bookeeping dept. BUT not the bookeeping office at a local site. The manager should be able to call that office and have it corrected.

[Anonymous]

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@Anonymous wrote:
I'm sorry I misunderstood. the CU will have 1 department that reports to the CRA. If your CU is national it will be the main office.It might be in the bookeeping dept. BUT not the bookeeping office at a local site. The manager should be able to call that office and have it corrected.

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Small local credit union, one establishment (not national)...and from this experience,I don't think they know much about this.

[Anonymous]

Someone from the CU is reporting. Have the manager check with the bookeeping dept.

[BungalowMo]

Are you trying for the mortgage through the CU??  Just wondering....

[Anonymous]

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@BungalowMo wrote:
Are you trying for the mortgage through the CU??  Just wondering....

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Especially after this kind of crap, and their rudimentary operations systems...I don't plan on it.

[Anonymous]

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@Anonymous wrote:
Someone from the CU is reporting. Have the manager check with the bookeeping dept.

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Ok..they say their system will automatically track lates and trigger a reporting to the CRA.

[Anonymous]

Yes, it can do that but they must have a person that handles all that info. Changes need to be made at times.