I have a question. I hope someone can help. I received a FICO alert on 9/3/21 on Experian that I had a new collection from Franklin Collection Service for a Direct TV bill and my score dropped 16 points. I sent a validation letter out the same day. I've never had direct tv. Anyways, I woke up this morning to another FICO alert from experian saying that I had a new collection from Franklin Collection Service for direct tv for the same amount. My score dropped another 18 points. What can I do?
