Disputing $300 charge off Audi Financial

[Californiahockeyfan]

Hi,

While applying for a home mortgage loan a few months ago, I saw my credit score drop significantly due to a charge off that was recently reported from Audi Financial Services. It was related to wear and tear on a previous lease. I changed addresses a few years ago and never received a bill in the mail (Audi updated my address for my new lease but not the old one!!). After not hearing from me..Audi eventually charged it off.

Since discovering it, I have paid the $300 bill and sent multiple letters to Audi to remove the negative item from my credit history. It was a simple misunderstanding.. and frankly bad customer services on their part!! They have denied me two times already.. do you think there is any hope here? I am on my 5th leased car with Audi, and have never missed a payment other than this one. I am hopeful that my letter just needs to get in the hands of the right person.

[FicoMike0]

Seems like a bad deal if they never even notified you. Maybe you should call them and ask how bigga boy this Audi guy is. Tell him somebody's gitt'in an a$$ whup' in over this, and it won't be you!

[pizzadude]

I'd keep reaching out to them, as you mentioned it can take many attempts.

Given the circumstances of you changing addresses and continuing to be a loyal customer I'd hope you'll be successful in finding someone who is able to help. 

[7774x]

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@pizzadude wrote:

I'd keep reaching out to them, as you mentioned it can take many attempts.

Given the circumstances of you changing addresses and continuing to be a loyal customer I'd hope you'll be successful in finding someone who is able to help. 

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What was the evidence of Wear & Tear, when  you returned the car?  Did the dealer  mention Any  wear & tear at that time ?.. If not .. car was  their  responsibility .. once you left the dealer.. When I returned  leased Cadillac  back to dealer,  I took photos inside & outside  of vehicle