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adamseve wrote:Timothy,I did read the Whychat info. However, I'm just trying to figure out should I call Medicol to get this information or DV them to get the date of service, name of patient, treatment, etc. Or, should I wait for the CRA to send me validation if they can get it?
I don't understand why the OC cannot give this information to you. Did they say why? If it is in-house then surely they know the information you are requesting. I would call and escalate to someone who can help you.
adamseve wrote:Unfortunately, the OC won't give me any info. The CA is their in-house company so I don't have much choice in whether or not I speak to them or not if I want the information.I hate to be dishonest so I need to find a way to get this information so I can have these collections deleted since they've been paid. Any suggestions? I could always have my daughter pretend to be me to get the info.