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I called the OC (Sprint) yesterday, to see if they would take back the account from the CA (Harvard collections).
They said that if I pay them directly, then they will notify the CA and tell them the balance owed is zero.
I asked them if the CA would delete and the said no, they would update as zero balance, paid in full.
This upset me, so I called the CA......I know, I know. They said that they routinely delete accounts after payment.
Should I email them and request this in writing first? Or should I just send them the standard PFD?
I'd send a PFD to the CA before paying anything.
ETA...I'd also DV first. I had Harvard and they went away fairly easily. Look around for other PFD success stories for Harvard. There may be others...can't remember.