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How is EQ(CSC) with accepting written documentation..HappyDays?

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Anonymous
Not applicable

How is EQ(CSC) with accepting written documentation..HappyDays?

I sent EQ(CSC), TU, EX letters with signed GC, copy of DV, etc. EX and TU sent letter back that they need proof of SS#.  EQ accepted what I sent(forgot to include SS#).
 
My question is in the letter (used one from here) it says -
 
Therefore, I am not asking for an investigation to be done, I am requesting that the entry be deleted in its entirety as there is no proof of its existence as evidenced by my attached documented proof
 
Now, they updated my CR to say account dispute-reinvestigation in progress when they received the letter, even though I said I don't want that.
 
Should I just wait for the 30 days to be up and see what happens?
Message 1 of 9
8 REPLIES 8
bott6698
Established Contributor

Re: How is EQ(CSC) with accepting written documentation..HappyDays?

Sounds to me like your only choice but let's see what the experts have to say. I know EQ is difficult. I have had CA's removed from TU and EX and EQ just updated the accounts and changed to paid in full. Also EQ put a fraud alert on me just because I CMRRR'd them a dispute lol
10/11/2017 EQ 640 TU 639 EX 652 12/10/2016 EQ 621 TU 607 EX 626 10/10/16 EQ566 TU591 EX 587
01/31/2008 EX 502 EQ 466 TU 481
3/14/2008 EX 578 EQ 539 TU 543
4/16/2008 EX 622 EQ 532 TU 578
5/19/2008 EX 604 EQ 591 TU 592
1/1/2009 EQ 625 EX 576 TU 569
02/13/2009 EQ 648 EX 617 TU 590
09/28/2009 EQ 568 TU 591
Thanks to all Fico supporters for your encouragement and advice
Message 2 of 9
Anonymous
Not applicable

Re: How is EQ(CSC) with accepting written documentation..HappyDays?



bott6698 wrote:
Sounds to me like your only choice but let's see what the experts have to say. I know EQ is difficult. I have had CA's removed from TU and EX and EQ just updated the accounts and changed to paid in full. Also EQ put a fraud alert on me just because I CMRRR'd them a dispute lol


Well, I actually deal with CSC, not EQ. But I have disputed 3 or 4 accounts online with them and they deleted them all.
 
Why? I don't know. Seems CSC likes to delete when you dispute from what I've read.
 
Maybe they actually do more than "computer talking" to verify, actually making CAs to verify the information.
 
Of the 3, CSC is the only one who could accept my written letter/documents without my SS#.
 

 
Message 3 of 9
Anonymous
Not applicable

Re: How is EQ(CSC) with accepting written documentation..HappyDays?

bump
Message 4 of 9
Anonymous
Not applicable

Re: How is EQ(CSC) with accepting written documentation..HappyDays?



sidewinder wrote:
I sent EQ(CSC), TU, EX letters with signed GC, copy of DV, etc. EX and TU sent letter back that they need proof of SS#.  EQ accepted what I sent(forgot to include SS#).
 
My question is in the letter (used one from here) it says -
 
Therefore, I am not asking for an investigation to be done, I am requesting that the entry be deleted in its entirety as there is no proof of its existence as evidenced by my attached documented proof
 
Now, they updated my CR to say account dispute-reinvestigation in progress when they received the letter, even though I said I don't want that.
 
Should I just wait for the 30 days to be up and see what happens?


sidewinder, Is CSC the third party that you must go through to get to the CRA  like in Tx.???  IF so I have never dealt with them.........It is possable that they want to see proof that it is you.Contact them and ask what they want for proof....They usually want 3 pieces of proof....not just SS card..
 
I know that I disputed with EQ  as not mine & they put a fraud alart on the CR.......I did not ask for it and it took 4 months to get it off....I had to send an ITS letter.
Message 5 of 9
Anonymous
Not applicable

Re: How is EQ(CSC) with accepting written documentation..HappyDays?



HappyDays wrote:
 
sidewinder, Is CSC the third party that you must go through to get to the CRA  like in Tx.???  IF so I have never dealt with them.........It is possable that they want to see proof that it is you.Contact them and ask what they want for proof....They usually want 3 pieces of proof....not just SS card..
 
I know that I disputed with EQ  as not mine & they put a fraud alart on the CR.......I did not ask for it and it took 4 months to get it off....I had to send an ITS letter.


CSC isn't so much a "third party" but they are a division of EQ that stores certain geographical areas and EQ stores the others.......from what I understand. Ya, they are in TX.
 
I sent copy of DL, but failed to include SS#. CSC was the only 1 of the 3 that accepted what I sent and has actually started the investigation.
 
I haven't gotten a letter or anything about a fraud alert yet.
 
What I sent was copies of DV letters and all the proof the CA received. I didn't really dispute as "not mine" just that there was no proof of the debt.
 
I guess my main question was........  Is it normal for the CRA to do an "investigation" when you send this letter with your proof, even though the letter states you don't want them to investigation, you want it deleted.
 

 
Message 6 of 9
Junejer
Moderator Emeritus

Re: How is EQ(CSC) with accepting written documentation..HappyDays?



@Anonymous wrote:


@Anonymous wrote:
sidewinder, Is CSC the third party that you must go through to get to the CRA like in Tx.??? IF so I have never dealt with them.........It is possable that they want to see proof that it is you.Contact them and ask what they want for proof....They usually want 3 pieces of proof....not just SS card..
I know that I disputed with EQ as not mine & they put a fraud alart on the CR.......I did not ask for it and it took 4 months to get it off....I had to send an ITS letter.


CSC isn't so much a "third party" but they are a division of EQ that stores certain geographical areas and EQ stores the others.......from what I understand. Ya, they are in TX.
I sent copy of DL, but failed to include SS#. CSC was the only 1 of the 3 that accepted what I sent and has actually started the investigation.
I haven't gotten a letter or anything about a fraud alert yet.
What I sent was copies of DV letters and all the proof the CA received. I didn't really dispute as "not mine" just that there was no proof of the debt.
I guess my main question was........ Is it normal for the CRA to do an "investigation" when you send this letter with your proof, even though the letter states you don't want them to investigation, you want it deleted.




Very common. They won't just take your word for it. They always have to "verify" the information with the company reporting the information on you. Too bad they just can't do what you ask huh. Smiley Happy GL






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Message 7 of 9
ONEPICKYONE
New Contributor

Re: How is EQ(CSC) with accepting written documentation..HappyDays?

Who or what is CSC? Are they easier to deal with then CSC?
Message 8 of 9
Anonymous
Not applicable

Re: How is EQ(CSC) with accepting written documentation..HappyDays?

Onepickyone - Reread the thread...it explains it Smiley Happy
Message 9 of 9
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