If someone can tell me how to post a picture, I will post the whole thing from my complaint to their response!!
I think you'll need access to a picture hosting site like Photobucket. You can upload the pic there (like a screenshot from your computer or scanned letter, or even photographed letter), but be sure to edit out any personal info like your name address, or any other name or direct contact info from the creditor (if applicable). I think you can then insert the link to the photo-site using HTML, or at least that's what I did back in the day.
We sent them a PFD and they never responded. We disputed it with all 3 bureaus and it came back verified. We were feeling pretty defeated. We never paid them. I posted something about Portfolio Recovery and someone told me to file complaints with the BBB - so that's just what I did.
This is what I sent and the response I got from them. Hope this helps anyone that needs it! Obviously I would suggest personaliing it to your situation.
Sorry but it's not pulling up for me.
Okay here is the photo that was not showing up!
Hope this works now
<a href="http://s1305.beta.photobucket.com/user/sarahk131/media/PRA_zpsdf67a44a.png.html" target="_blank"><img src="http://i1305.photobucket.com/albums/s554/sarahk131/PRA_zpsdf67a44a.png" border="0" alt=" photo PRA_zpsdf67a44a.png"/></a>