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Problem with Experian Report

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JBoswell
Contributor

Re: Problem with Experian Report

I hope so, I will try getting ahold of them tonight, and I really appreciate all the help! Smiley Happy

one last quick thing though - is what the other poster said true? Even though I paid it way before it would have gone to collections, and it hadn't ever been sent to collections prior to this, can they leave this on my report for 7 years due to the late payment to OC back in '05? Because although I can prove that I don't actually owe them anything I can't prove it's been more than 7 years since I was late on paying my electric bill (I missed payment in Dec. '04 and January '05 - paid it off at the end of January). That is worrying me a bit.

Message 11 of 21
GregB
Valued Contributor

Re: Problem with Experian Report

I don't think that matters as they would need to have to valid reason to send you to collections. If you had a $0 balance, you could sue them for damages if they sent you to collections.

 

Now IF you were sent to collections BEFORE you paid then YES, a collection could stay on your reports. It sounds like the utility made a mistake and will make sure it is fixed for you.

Message 12 of 21
JBoswell
Contributor

Re: Problem with Experian Report

*phew* Ok, thanks again! You've been a big help!

Message 13 of 21
LIGHTNIN
Senior Contributor

Re: Problem with Experian Report

Hi JBoswell, I'm sorry  I worried you or confused you. By all means, I didn't mean to. Lets see, if I can explain it better this time.Smiley Wink

 

My mind was jumping forward, just thinking about the CA. Not thinking about you already Paid it, that was my fault,sorry.

One of your post said, was in default prior to 2005. I was thinking 2004, and CA report for 7-7.5years, it should be drop off your CR soon,like 2011.Your EX CR should show the date of removal.

 

The OC may have turned the debt over to the CA, at the same time you paid it.

And the OC just didn't correct your account at the time and didn't tell the CA that you have paid already.

 

I have read that sometimes a OC will collect for the CA, and turn the funds over to the CA.Wether that's legal or not IDK.But if that happened, it would have reported as a Paid CA. I don't think, that is what happened to you,because it's reporting the orginal amount. Maybe the OC or the CA were just updating some old account information or something.

 

It's hard to understand each other, when we just pass messages back and forth to each other here in the forums.So you did the right thing, to ask me or others to explain what I said alittle bit more.

 

After you contact the OC, please keep us informed.

 

For lurkers.....For final electric bills, make sure it states just that....Final bill. And keep it forever.

You never know, you may need to show the proof you paid it.Smiley Wink

FICO's May 2015 EQ764 ~~Live below your means and always keep an emergency fund -Love Everybody ~ Big Kenny ~ Big and Rich ~~~~~Credit Scoring 101 - Common Abbreviations - Freq Req Threads - Free Credit Reports - What Steps Do I Take?DV? PFD?
Message 14 of 21
JBoswell
Contributor

Re: Problem with Experian Report

Thanks Lightnin, I just didn't get what you were saying at first and of course went directly into panic mode Smiley Happy

 

So, here's my update, I called National Grid (OC) last night and they completely denied sending this account to collections, ever. At the time, and definitely not after it was paid, but because of that they said there wasn't anything they could do and I would have to contact the CA directly... if they didn't give them the account they can't make them remove it. What I didn't notice originally though (too busy panicing) was that the collection item on my report actually shows as "paid/closed" I'm now worried that even if I wanted to argue that I paid National Grid directly, BEFORE they date they claim to have acquired this, they will just be like "oh... well, it shows as paid, you're saying it's paid, so what's the problem?"  I don't know, perhaps I'm just overly distrustful of these companies. It was an uphill battle trying to recover the total credit ignorance  of my college days. It took a long time and a lot of work to fully repair my credit, and now years later, when I think I'm out of the woods I've got this random collection popping up for an account that never even went to collections that I paid off half a decade ago, and it's just so frustrating, like I will never REALLY get ahead of this stuff.

 

What should I do? I'm a little nervous to engage the CA directly, especially because right now, this item looks totally inaccurate. I can prove I paid National Grid in 2005... which pre-dates when they claim to have received this account (in April, 2010) and ALSO preceeds when they say this account went into default (June, 2006), but if I engage them, could they just go change the dates to make it look like what I'm talking about? Then any argument I might have would be moot. Since they show it as paid I don't really have any leverage, and they don't really have anything to gain by hearing me out. I truly have never heard of this company, never paid them any money, and with the OC denying they ever gave them this account I'm at a loss as to what avenues I have to get this removed. Again, any help would be GREATLY appreciated.

 

(edited for typos)

Message 15 of 21
GregB
Valued Contributor

Re: Problem with Experian Report

OC can say that they didn't send it to CA but the fact is that there is no other way for it to end up there. I agree that it will be more difficult to deal with the CA than the OC. I would give the OC another try or even two. If they are local, it might be better doing it in person.

 

It might work to have the CA try to validate the debt but I'm not familiar with that process so would defer to others.

Message 16 of 21
JBoswell
Contributor

Re: Problem with Experian Report

Over the past week I have tried contacting the OC several times and everyone I speak to says that this account "was paid off in 2005 and was NOT sent to collections in 2010 or at any time previous to that", although they do admit that the CA in question is the one that they would use if they WERE to have sent the account to collection.

 

I'm really at a loss and I have no idea how to proceed. I'm afraid to contact the CA, worrying that it might more do harm than good, any one have any advice/ideas/suggestions? I could really use it. As always, thanks in advance.

Message 17 of 21
LIGHTNIN
Senior Contributor

Re: Problem with Experian Report

Since you dont want to contact the CA, and getting nowhere with the OC, try the CRA.

 

Send what proof you have and explain that you paid the OC and not the CA, so the CA shouldnt be on your CR.

 

I dont know if that will work but worth a try, I have read that it does work sometimes. Smiley WinkKeep us updated.

 

ETA: Or ask the CA, to prove that you paid them and if they cant, demand a delete.

FICO's May 2015 EQ764 ~~Live below your means and always keep an emergency fund -Love Everybody ~ Big Kenny ~ Big and Rich ~~~~~Credit Scoring 101 - Common Abbreviations - Freq Req Threads - Free Credit Reports - What Steps Do I Take?DV? PFD?
Message 18 of 21
JBoswell
Contributor

Re: Problem with Experian Report

Well I don't WANT to contact the CA, but if that's what I have to do, I will do it. I'm just not really sure how to go about it, from what I've read people generally send DV (I think that's what they're called) letters to the CA about collections on their reports, but I'm not sure if that's still the proceedure for something that's showing as paid. They aren't trying to "collect" on the account, infact I've never heard from them at all. So I guess my question was more about how I should start trying to contact people, as in, should I send a letter or call, and how should I word it? Thanks again!

Message 19 of 21
chasmith
Valued Contributor

Re: Problem with Experian Report

National Grid is in many places a regulated utility.  I would try to get them to state in writing what they are telling you, and if they won't go to the appropraite state regulator.

 

Once you have their written statement that there was no balance and it was never referred, use that with the CRA to try to get it removed.

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Message 20 of 21
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