Recently I made an error and paid $7 less than the minimum payment amount on my synchrony bank care credit card. I called the automated system and thought I heard $47 so I made a $50 payment. It turns out I owed $57. I have sent in Goodwill letters to their office and then sent an email to the executive office. I got a call from a lady that said they would investigate the claim. I got a call back yesterday and she told me that they will not remove the 30 day late from my credit report. I asked her for a goodwill adjustments, pay for delete, etc and she was not budging. In fact she was quite rude. Is there anything else I can do get this removed. Any information is helpful. I am trying to buy a house and this is pushing my credit score below the 640 limit needed for a USDA loan.