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WOW! Equifax direct number, and people that will help you? One ring and a real person answered.

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Anonymous
Not applicable

WOW! Equifax direct number, and people that will help you? One ring and a real person answered.

OMG! So get this. After spending an hour fighting with Equifax on a dispute on the "normal" Equifax phone numbers gives me the number to the Equifax Office of Consumer Affairs. He gives me a local non-800 type number and tells me to call them. So, I call and someone answers the phone "Equifax" on the first ring. No automated system, no crap, and someone that speaks english for a change. I just spent literally 2 hours on the phone with this woman who was more than helpful. She even went as far as bridging in the creditor on a conference call, the creditor verified it was inaccurate, and she deleted it off my report. We then went thru my whole report line by line and she fixed some things. So, once I got off the phone with her, I decided to do a Score Power report with Equifax (FICO) and my score raised 73 points. I mean literally 73 points in 2 hours. Nothing else changed on my report since yesterday when my score was lower. So, for giggles, I call again, and get a different person on two rings. Talk to them, disputed a bunch of inquires and also a late payment. Wow, I'm in awe. Just wow. Here is the phone number: 678-795-7820 They answer on the first ring and its a real person. I posted this in another thread also so people would see it.
Message 1 of 69
68 REPLIES 68
fused
Moderator Emeritus

Re: WOW! Equifax direct number, and people that will help you? One ring and a real person answered.

Wow, all this bad stuff removed...was all of it inaccurate (or not yours)?
Message 2 of 69
BungalowMo
Senior Contributor

Re: WOW! Equifax direct number, and people that will help you? One ring and a real person answered.

WOW!!!  Sweet!  I know I'm jotting that # down pronto!  Was the bad info showing up just on the EQ report, or do you need to call the other 2 as well?  What time zone is that # in? IOW...where are ya?? Smiley Happy
BK 7 discharge 06.24.2020 No Fico score at all. Smiley Sad
Message 3 of 69
Anonymous
Not applicable

Re: WOW! Equifax direct number, and people that will help you? One ring and a real person answered.

It was inaccurate and also re-reported after previous deletion by the same creditor (Verizon Wireless.) It was an account from 2002 that I paid for deletion on and they deleted it, and then out of nowhere it reappeared earlier this year. Verizon kept validating it, I called them and they misteriously had no record of it. The lady from Equifax put me on hold for a few minutes, a guy from Verizon Recovery Dept. was also on the phone, we went over it, the guy said "yup, I see here in the notes we deleted it" so she said "ok, thanks." He hung up, she said it will be off my report within 2 hours. That was that. I then disputed a bunch of collection agency inquires going back 9 months (11 inquires total) and she deleted those too. I didn't authorize the inquiries. Half were from Asset Acceptance, but I have no collection account on my report from them. I'm gonna call back tomorrow. Smiley Happy
Message 4 of 69
Anonymous
Not applicable

Re: WOW! Equifax direct number, and people that will help you? One ring and a real person answered.

I'm in Georgia. That phone number is a local GA number (Same area code as my cell and home phone.) I believe they are only open till 5:00 EST. I did some digging and that number is here in GA at the Equifax CDC what ever that means.
Message 5 of 69
Anonymous
Not applicable

Re: WOW! Equifax direct number, and people that will help you? One ring and a real person answered.

Thanks it worked! Got someone on first ring and filed my stuff and found out my results.
Message 6 of 69
Anonymous
Not applicable

Re: WOW! Equifax direct number, and people that will help you? One ring and a real person answered.

Smiley Very Happy Now, don't everyone call at once cause they'll kill the number on us.
Message 7 of 69
Anonymous
Not applicable

Re: WOW! Equifax direct number, and people that will help you? One ring and a real person answered.

Im keeping that number even though Im not in GA.
What a success story!!!
Message 8 of 69
Anonymous
Not applicable

Re: WOW! Equifax direct number, and people that will help you? One ring and a real person answered.

what about the direct numbers for the other CRAs?
Message 9 of 69
smallfry
Senior Contributor

Re: WOW! Equifax direct number, and people that will help you? One ring and a real person answered.



@Anonymous wrote:
Im keeping that number even though Im not in GA.
What a success story!!!


Use your cell phone.
Message 10 of 69
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