What does "new information" mean on a resolved dispute?

[Anonymous]

Recently sent in a dispute with Transunion and Equifax.  

I had three accounts deleted and three came back as "new information" on TU.  What does this mean?  Where do I go from here, the "date updated" also say 5/2012.  This doesn't affect the ultimate drop off date does it?  

Transunion:

ARMY/AIR FORCE EXCHANGE	#	VERIFIED, NO CHANGE
CREDIT CONTROL CORP	#	DELETED
USAA CREDIT CARD BANK	#	DELETED
WELLS FARGO AUTO FINANCE	#	NEW INFORMATION
WELLS FARGO CARD SERVICE	#	NEW INFORMATION
WF FINANCIAL CARDS	#	DELETED
WF FINANCIAL CARDS	#	NEW INFORMATION

Equifax came back as, Consumer disputes this account information,Closed or paid account / zero balance pays as agreed.  I'm not sure Equifax is done with th dispute.  The CSR says yes but the status on the website says pending with an estimated end date of May 4, 2012.  

Also both are reporting a closed auto loan as "30 days past due" , I paid it off last year.

NONE of these accts are charge offs, they were accts closed by either me(i know, i know or the grantor) so I would be dealing with OC here.  I have also sent GW letters and have reached some mid tier types that may be able to help.

I'm a bit lost in this process and could use some help. 

Thanks!

[Anonymous]

anyone?

[kjm79]

It means the account was updated with new information.  Something changed on the account.  The account wasn't deleted.  It wasn't just verified as is, something changed. 

[RobertEG]

When you dispute through a CRA, it is legally concluded by their sending of a "Notice of Results of Reinvestigation" under FCRA 611(a)(6).

Under the FCRA dispute process, they are required to conclude their reinvestigation within 30 days of your date of dispute (45 days if you provided new information supporting your dispute while it was under reinvestigation, or you requested a free credit report during the reinvestigation period).

After expiration of their reinvestigation, they are then required to send you the Notice of Results within 5 business days thereafter.

That is legal conclusion of the dispute.  Their are no provisions for their extension of those periods, and failure to verify the accuracy of the disputed informtion compels their deletion of the disputed information.

Have you received the required Notice of Results of Reinvestigation?  If so, what was their finding?

Until you have an officially concluded dispute, it is hard to contest findings.

[Anonymous]

No, I have yet to receive anything from them other than what was presented in the OP and a new report from TransUnion.  Equifax has told me my reinvestigation is complete but it isnt updated online, so I'm waiting for what they send in the mail.  

I called and spoke to a TU rep today.  I explained to them their duties under the FCRA 611 (a)(6) verbatim.  I asked them what method of verification they used and I was told eOscar by both the initial rep and the supervisor.  I then requested a written report of the method of verification, explanation of investigative process and the contact info they used.  They both stated that they could not provide this to me in writing nor could they provide a written Notice of Results of Reinvestigation.  I have saved all their names the dates and times I called and all other pertinent info.  

Pretty much had the same conversation with a EQ rep, he also said they verified through eOscar, but did say they would send me the info I requested.  Most likely a form letter.

I'm unsure of the validity of using eOscar, can anyone help with this?  Also if I receive the written reports and they give me the same info as the reps what is my next course of action to remove these invalid accounts?

[RobertEG]

You have the statutory right under FCRA 611(a)(7) to request that they provide you "a description of the procedure used to determine the accuracy and completeness of the information" that was the subject of the dispute.  They have a statutory response date of not later than 15 days after receipt of your request to provide the description.

Additionally, FCRA 611(a)(6)(A) states:

"A consumer reporting agency shall provide written notice to a consumer of the results of a reinvestigation under this section not later than 5 business days after the completion of the reinvestigation, by mail or, if authorized by the consumer for that purpose, by other means available to the agency."

[Anonymous]

So (theoretically) if they do not provide written notice at the end of the conclusion of reinvestigation within 5 bus days they are in violation of FCRA FCRA 611(a)(6)(A) thereby legally obliged to cease reporting?  I guess I don't understand THEIR obligation once I have requested and been denied written info.  

Also would you mind addressing the eOscar question?  I've read some things about it being an invalid verification method and I wanted some clarification.  RobertEG you seem like the man to answer this.  I have read many threads that contain your intelligent replies.

Thanks!