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AMEX has a hardship program. Call them up - they will set up a payment plan.
@Anonymous wrote:
Well we already talked about it before the charge-off but it sounds like a rotten deal... I pay them $$$$ every month, they shut off all access to my account, and I get 30- 60- 90- 120-days lates on my credit report for the duration of the deal.
Not to be a choosy beggar, it’s just that I figured I would rather get 1 30-day late and then get back on track with this paycheck, maybe get one more 30-day in Feb and then pay myself current. I did NOT expect a charge-off in day 36. And then pay it down while still having the open line available for emergencies.
If there’s a different hardship deal let me know, but having talked with their agent and researched online that’s what they seemed to offer me. And now I’m not sure they even have that on the table.
To be honest, Amex is very good to members. Once you pay off the debt in full they will let you back in. They will give you an Optima Oasis card and if you maintain it well you'll be eligible for their other cards. I have seen instances where they will remove the complete negative information. About 15 years when I had tough times, I paid the Amex back in full and they removed all negative entires from my report. Not sure if things have changed but Amex is very good in taking care of their members.