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Ohhh you could totally ruin someone's day!! DO IT! I'm all about following the rules.
AND - if it "passes" and there really are problems, those living in the home may be in for big trouble at some point! In fact, maybe you should go straight to them and let them in on the fun. ![]()
I am sure the guy needs the job, but the homeowner has paid for a service and they deserve to receive that service, which I am sure we all will agree.
Solution #1-Check the paper that he left in your door, is his name on the paper? If so, try to call and ask for him. If he is not in, just leave your name and phone # asking for him to return your call. If he calls, just explain the situation and tell him he needs to come back out and pick up the paper he left in your door. Then strongly insist that he needs to do the correct inspection down the street.
You may want someone home with you when he comes back out. (The cautious side of me just kicked in!)
In my small town, I would have no problem talking with him on the front porch. It was instilled in me to always be nice to everyone, so I would ask him how long he had held that job, then tell him he was blessed to have a job in this tough economy. I would tell him to treat each home as if it was his own, then he will have a good chance of keeping that job. So, be sure to actually get out of your truck and make the inspections.
Solution #2- DH said to Tell him that the owner of that house has security cameras everywhere! So make sure you really inspect that property or he will rat you out!
Frankly, I don't know why you are cutting this guy some slack. He didn't do his job, but not only that, completely lied about it. It makes me wonder just how many other things he has lied about on the job and how much money this has cost his employer. I'm sorry if he was having a bad day--calling in is always an option. I had to put my dog to sleep about a week ago. It sucked, and I called in because I knew that I would not be able to handle my workload. It doesn't seem like this job would be horrible taxing or anything like that.
I would let your neighbors know, of course, because I am sure that they would want to know that they paid for a service that was not rendered and that they need not go with these lackadaisical people if there is a problem--I wouldn't trust them to fix anything at this point.
I would also let his boss know what he had done. If the house really did have termites, he just robbed his boss of a lot money by not letting him know that there was a problem to treat. Honestly, its this guys job to drum up potential business, if he is not doing that, then his boss should know. If there is a reason he did what he did, then his boss would already know about, but I just don't think there is.
I work retail, and you are right that people come in and have poor moods. I understand that things happen that make people not always act perfectly, but there is a point where people really should realize that if you can't at least be civil then you shouldn't be in public.
@Anonymous wrote:
LOL! I knew the opposite opinions would be coming out.....took alot longer than I thought it would. I have to agree that it is probably best to let the neighbor know the whole story and she can take it from there.
Indeed. I strongly favor telling both the neighbor and the company full details of what took place.
@Anonymous wrote:
LOL! I knew the opposite opinions would be coming out.....took alot longer than I thought it would. I have to agree that it is probably best to let the neighbor know the whole story and she can take it from there.
I don't know if I would let the neighbor's know, only because I would assume that if they haven't received anything from the company, then they know they didn't get the service they paid for. But I would certainly call the company and speak with someone about what happened.
I think everyone has days where they're not on their 'A' game, but that's not what happened in this case. The guy didn't get out of the truck, it's not that he wasn't on his 'A' game, it's that he was stealing from the company and the customers of the company, by saying he was working when he wasn't, and could potentially be the cause of larger problems, ie: saying everything's okay with a house when it's not.
And while your mother has a point, you never know what's caused someone to be rude, there's a difference between someone doing a so-so job, and not doing the job at all.