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Why do people say “I have a quick question”?

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NRB525
Super Contributor

Why do people say “I have a quick question”?

I get this a lot at work, and the questions the colleagues ask are never a "quick answer". The answer always requires more context than the asker realizes. Sometimes it turns out the context that is really driving their question is not even close to what they thought they were asking, so the real answer goes in a complete different direction.

I try to be subtly snarky in my reply "there is no such thing as a 'quick question'" but have given up getting these people to realize their intellectual laziness. I suspect the main reason is they really think there is a Yes/No answer, or maybe they think I'll move their answer to the top of my stack because it will be a quick one for me. 

Even here, I see posters asking "I have a quick question" and then there are multiple pages trying to get the full context out of the asker to properly respond with all the complexity in the answer. 

Just ask the question. 

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 1 of 14
13 REPLIES 13
Anonymous
Not applicable

Re: Why do people say “I have a quick question”?


@NRB525 wrote:

I get this a lot at work, and the questions the colleagues ask are never a "quick answer". The answer always requires more context than the asker realizes. Sometimes it turns out the context that is really driving their question is not even close to what they thought they were asking, so the real answer goes in a complete different direction.

I try to be subtly snarky in my reply "there is no such thing as a 'quick question'" but have given up getting these people to realize their intellectual laziness. I suspect the main reason is they really think there is a Yes/No answer, or maybe they think I'll move their answer to the top of my stack because it will be a quick one for me. 

Even here, I see posters asking "I have a quick question" and then there are multiple pages trying to get the full context out of the asker to properly respond with all the complexity in the answer. 

Just ask the question. 


After reading your comment I need to take a nap! Good points Smiley Frustrated

Message 2 of 14
iced
Valued Contributor

Re: Why do people say “I have a quick question”?

"Quick questions" are also an item in any toolbelt when approaching someone who is a little overconfident in their knowledge of something and needs taken down a peg.

 

Every workplace has that guy who thinks he's (it's usually a dudebro) better at something than anyone else on the planet, so I'll usually go to them in a meeting with a quick question involving complexities they've never encountered then watch them grind to a halt in front of their more knowledgeable peers.

 

Thanks to Dunning-Kruger it's rarely effective, but it's still a pleasure to watch.

Message 3 of 14
pinkandgrey
Senior Contributor

Re: Why do people say “I have a quick question”?

I suppose I'm in a minority here, but I've never really found it bothersome when people use that phrase. That is, ASSUMING it is indeed a "quick" question and not long and drawn out or requiring a long and drawn out answer lol. 

If it really is a short question or requires only a minimal response, then "quick question" away. 

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Message 4 of 14
Brian_Earl_Spilner
Credit Mentor

Re: Why do people say “I have a quick question”?

They're saying it in order to get your attention. If someone says it's a quick question, people are more apt to pause what they're doing to hear what it is versus saying they're busy or waving someone off. I don't think it has anything to do with intellectual laziness for most. More like they just played you psychologically. They may not even realize they're doing it, they just know subconsciously that they'll get a better response when starting the question that way. Similar to how people asking for a favor always apologize before asking the favor. Studies have shown that apologizing beforehand reduces tension and makes the other person more receptive to the favor, even if there's nothing to apologize for. It's also the same reason apologizing is the first thing to do when de-escalating a situation.

    
Message 5 of 14
NRB525
Super Contributor

Re: Why do people say “I have a quick question”?


@iced wrote:

"Quick questions" are also an item in any toolbelt when approaching someone who is a little overconfident in their knowledge of something and needs taken down a peg.

 

Every workplace has that guy who thinks he's (it's usually a dudebro) better at something than anyone else on the planet, so I'll usually go to them in a meeting with a quick question involving complexities they've never encountered then watch them grind to a halt in front of their more knowledgeable peers.

 

Thanks to Dunning-Kruger it's rarely effective, but it's still a pleasure to watch.


I see the situation you describe, and yes, as a trip-up method that might be entertaining. Smiley Happy 

My colleagues are asking me through Skype texts, one-on-one, so they are really looking for the answer. I am the DudeBro because I have been heavily involved in the projects creating these processes, so I know the answers. But I also know the apparent misdirections that lead to me determining what the person really should be asking, and direct our solution where it will be productive, not necessarily the first "quick question". 

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 6 of 14
NRB525
Super Contributor

Re: Why do people say “I have a quick question”?


@Brian_Earl_Spilner wrote:

They're saying it in order to get your attention. If someone says it's a quick question, people are more apt to pause what they're doing to hear what it is versus saying they're busy or waving someone off. I don't think it has anything to do with intellectual laziness for most. More like they just played you psychologically. They may not even realize they're doing it, they just know subconsciously that they'll get a better response when starting the question that way. Similar to how people asking for a favor always apologize before asking the favor. Studies have shown that apologizing beforehand reduces tension and makes the other person more receptive to the favor, even if there's nothing to apologize for. It's also the same reason apologizing is the first thing to do when de-escalating a situation.


Yes, I think they use it as a shorthand to get to the top of the stack. The thing is, I will help them regardless, so it's somewhat annoying that they don't trust me to work as a team member to help them. 

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 7 of 14
NRB525
Super Contributor

Re: Why do people say “I have a quick question”?


@pinkandgrey wrote:

I suppose I'm in a minority here, but I've never really found it bothersome when people use that phrase. That is, ASSUMING it is indeed a "quick" question and not long and drawn out or requiring a long and drawn out answer lol. 

If it really is a short question or requires only a minimal response, then "quick question" away. 


I also would not mind if the question was really simple. The thing is, by the time they get to me, they could not arrive at a solution by asking others because their question really is complicated Smiley Happy

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 8 of 14
AverageJoesCredit
Legendary Contributor

Re: Why do people say “I have a quick question”?

Cuz who wants to ask a slow questionSmiley Wink

Message 9 of 14
NRB525
Super Contributor

Re: Why do people say “I have a quick question”?


@AverageJoesCredit wrote:

Cuz who wants to ask a slow questionSmiley Wink


That's not too far off. Many times I get the impression they want a quick, complete answer to take it back to the higher executive to look good. 

Which is why I often end up slowing them down, as the path they are on may not be where they should be going. Or it really is not that simple of an answer. Smiley Happy

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 10 of 14
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