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Waiting for zero balance to report

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Poppa
Established Contributor

Waiting for zero balance to report

Hello. My fiancee paid off her student loans recently. No rehab just paid off the loan. She sent a letter to the DOE requesting the zero balance be reported to the CB.

 

Received letter back stating ''This notice serves as written verification that you have paid in full the defaulted student aid debt owed to the Department and payable to the National Payment Center, and that no further payments are due. The Department has notified the credit bureaus that your defaulted student aid debt is satisfied. This does not delete the credit line reference but only updates it to show a zero balance,...''. 

  

That was a month ago. Does anyone have any idea how long it might take for the balance to finally report a zero balance? 

FICO SCORE 08 - TU 810 - EX 807



12/15 - First Tradeline - 12/17 - 800 Credit Score - 3/18 - Homeowner
Message 1 of 8
7 REPLIES 7
SCF
Valued Contributor

Re: Waiting for zero balance to report

It can take a couple of months for the reports to update.  A lender may only report once a month, and the CRAs don't filter that data out to reports instantly.  I wouldn't be concerned until 90 days have passed and nothing has changed.

Message 2 of 8
6speed8
Regular Contributor

Re: Waiting for zero balance to report

Agreed with SCF. When I completed the disability discharge monitoring period, I got someone that was ACTUALLY quite helpful on the phone from NelNet. She explained that they report once a month, on the 30th I think it was. But they have a cutoff for that month's reporting, something like the 19th or 20th. Any status changes that occur by then, are reported that month on the 30th. If status changed say on the 25th, it doesn't get reported until the 30th of the following month. If nothing changed by the 90 day mark, then PANIC !!! Smiley Wink

CH 7 Discharged 6/10/15
T/U - 643
EQ - 588
Ex - 647 as of 6/14/15
Message 3 of 8
Poppa
Established Contributor

Re: Waiting for zero balance to report

Ok thanks. Has anyone paid off their old student loans without doing rehab? I'm curious what she can expect as far as score movement. 

FICO SCORE 08 - TU 810 - EX 807



12/15 - First Tradeline - 12/17 - 800 Credit Score - 3/18 - Homeowner
Message 4 of 8
Poppa
Established Contributor

Re: Waiting for zero balance to report

In 5 days it will be 90 days since we received the letter.

FICO SCORE 08 - TU 810 - EX 807



12/15 - First Tradeline - 12/17 - 800 Credit Score - 3/18 - Homeowner
Message 5 of 8
Aduke1122
Senior Contributor

Re: Waiting for zero balance to report

Can take up to 90 days unfortunately 😕
Message 6 of 8
Aduke1122
Senior Contributor

Re: Waiting for zero balance to report

If you still have not seen any changes by the 90 day mark give maybe a couple days extra , dispute it with credit bureaus send in the letter and other documents showing its paid. They will handle it
Message 7 of 8
Poppa
Established Contributor

Re: Waiting for zero balance to report

According to Credit Karma the student loans were removed from her credit report today. I thought they would report a zero balance and keep reporting but they were removed entirely. Pretty great! 

FICO SCORE 08 - TU 810 - EX 807



12/15 - First Tradeline - 12/17 - 800 Credit Score - 3/18 - Homeowner
Message 8 of 8
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