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Bug? Received incorrect alert

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Mrsg714
Contributor

Re: Bug? Received incorrect alert

@captool Has this changed recently? Usually the dashboard score changes with alerts or when you buy a new report. In my case, the report I purchased was dated AFTER the alert so the dashboard score did change. Also, is this just for TU? I just got another alert saying that Experian went up 4 points and the Dashboard reflects the additional 4 points.
Message 11 of 14
Aprile421
Regular Contributor

Re: Bug? Received incorrect alert

Hi Captool, thank you for the information. I actually just pulled a brand new report today as I changed products from the  3 bueru score and identity monitoring to 3 B report with quarterly reports. My Experian and Equifax are showing my scores correctly but TU is still not showing  the change to match the alert.

 

Also I have had the myfico 3 bueru reporting since last year, it has always updated my scores on the dashboard as soon as the change in score has been made. The other scores besides Fico 8 do not change until a report is pulled but the dashboard scores and timeline scores are always the current score not score as of last report.

 

The simulator always reflects scores at time of report not current scores, but the dashboard always shows current scores reflecting the alerts.

 

Message 12 of 14
Mrsg714
Contributor

Re: Bug? Received incorrect alert

I just got another alert saying that TU increased from 657 to 664. Of course, the dashboard did not update. It still shows 657. I'm not buying another credit report. The dashboard is saying that my score went DOWN 7 points, but it still shows 657 like it did before this latest alert.
Message 13 of 14
NRB525
Super Contributor

Re: Bug? Received incorrect alert


@Anonymous wrote:

@Aprile421 wrote:

I also recieved an alert for Trans Union yesterday that my score had increased 3 points, when I look at the dash board or scores. It is same score it has been for 3 months. No where other than the alert is it showing that 3 point increase.


The dashboard score won't change unless and until you pony up for a new report.


What? no, my dashboard scores update the same day the Alert indicates the score change, on each of the three bureaus.

The "Highlighted Action" doesn't update until the next full report is pulled.

 

2016 March 31 myFICO Dashboard.JPG

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 14 of 14
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