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Capital one

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Anonymous
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Capital one

Didn't report my statement balance.  They reported a bablance that was from mid month the month before.  I have had my account to zero and the payment posted a week before the due date.  I don't carry a balance so there is no residual interest. They reported me a $384 of a $400 balance killing my score even though my total utilization is at 8%.  Capital one refused to update my balance even though they said that it was mis-reported.  So i filied a dispute with the CRA's last week for incorrect balance.  How long does it normally take for them to answer?  I am livid!  I know I could've waited until the next statement and hoped they fixed it, but it's the principal.  I have since SD the card and may close it after this.  I don't need it any longer to pad my utilization.

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