Didn't report my statement balance. They reported a bablance that was from mid month the month before. I have had my account to zero and the payment posted a week before the due date. I don't carry a balance so there is no residual interest. They reported me a $384 of a $400 balance killing my score even though my total utilization is at 8%. Capital one refused to update my balance even though they said that it was mis-reported. So i filied a dispute with the CRA's last week for incorrect balance. How long does it normally take for them to answer? I am livid! I know I could've waited until the next statement and hoped they fixed it, but it's the principal. I have since SD the card and may close it after this. I don't need it any longer to pad my utilization.