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I wrote a goodwill letter and successfully removed a 30, 60, and 90 day late from one of my credit lines. However, they also wiped out all record of my payments prior to 2018. This also removed 2 5+ year old 30 day lates. My fico8 score has gone up about 14 points on experian, I will see about the other two in a couple weeks. However, my fico2 score has gone down exactly the same amount - 14 points. Is this because of the lost payment history? Nothing else has changed on my reports.
The credit card in question is 8 years old, and shows the correct opening date. Just no information prior to 2018.
@Anonymous wrote:I wrote a goodwill letter and successfully removed a 30, 60, and 90 day late from one of my credit lines. However, they also wiped out all record of my payments prior to 2018. This also removed 2 5+ year old 30 day lates. My fico8 score has gone up about 14 points on experian, I will see about the other two in a couple weeks. However, my fico2 score has gone down exactly the same amount - 14 points. Is this because of the lost payment history? Nothing else has changed on my reports.
The credit card in question is 8 years old, and shows the correct opening date. Just no information prior to 2018.
If the correct open date is there you didn't lose anything at all, payment history is effectively the absense of deliquent information. Unless the older algorithms calculated it very differently (which doesn't seem likely) losing the tradeline history should have been a non-event as it has for everyone else but FICO 2 isn't well tracked until recently to be fair.
Look at the reason codes associated in your FICO 2 score and see if they shifted from the prior iteration of your scores would be my first suggestion.

Thank you for your help,
I guess I will have to buy the report to find out. I am just seeing this through my experian account but it doesn't give me any details on the mortgage score. Deets are FICO 8 only. It looks like my auto score has dropped too. I'm gardening to buy a house later this year. Nothing has changed at all outside of that one card.
It's kind of frustrating to watch one score go up and another go down. I was excited about that goodwill success, too.
Sorry about this double post,
I just realized I think I misunderstood what "codes" are. If you're talking about the reasons my score is low listed in red, I lost "serious delinquincy". I have now gained "seeking credit" - my guess because I financed a car for my 16 year old in December, and opened a synchrony home card in August to buy a mattress. Otherwise I've had two soft pull CLI's.
@Anonymous wrote:Sorry about this double post,
I just realized I think I misunderstood what "codes" are. If you're talking about the reasons my score is low listed in red, I lost "serious delinquincy". I have now gained "seeking credit" - my guess because I financed a car for my 16 year old in December, and opened a synchrony home card in August to buy a mattress. Otherwise I've had two soft pull CLI's.
If serious deliquency wasn't your #1 still you probably switched scorecards.
If you got your EX FICO 2 at all Experian does show the reasons, that one's FICO 8 but it's probably similar on your old one. Do you have any other 60D+ lates or collections / BK's still?
Anyway if you go to Reports and Scores and pick Scores / Additional Scores, under the mortgage tab there should be "What's Harming your Score" and the list of 4 (sometimes 3) red items there are your reason codes.

March 17th
634
-serious delinquency
-bad payment history
-high credit usage
-short account history
Balance is 5711
March 21
625
-bad payment history
-high credit usage
-seeking credit
-short account history
Balance 5711
I did have a 30, 60, and 90 day late (Jan, Feb, and March 19) which has been deleted via GW. This isn't showing up on the report anymore. Outside of that I have two 30 days on one card (8/16 and 5/18) and one 30 day on another card (3/15). But these aren't new. I have no bankruptcies, collections, judgements, etc.
My credit utilization right now is 41%. I will have that mattress account paid off by mid-April ($1400 still owed). I hope. If I am still working by then. The other account should be paid down more respectably by July. I let bills autopay off that one and then pay then down so that one is always bouncing around, but admittedly, I have a balance on that one that's more than just bills. Anyway by July I should have it paid down to around 400 (5200 limit) in an attempt at AZEO. No other balances except 4 installment loans (all with exceptional payment history, not a single late between them).
TLDR: Nothing has changed in the last 3 days except the removal of those 3 big lates, balances have not gone up, nothing new added, no inquiries, etc. Just not sure why it dropped. Would like to see it better though, was hoping having those lates deleted would boost it as I've heard FICO 2 is sensitive to credit cards.
Those red letters feel like an attack, don't they!