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EXPERIAN SCORE DROPPED instead of INCREASED after paid monthly. How do I challenge this?

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Anonymous
Not applicable

EXPERIAN SCORE DROPPED instead of INCREASED after paid monthly. How do I challenge this?

This is beyond discouraging, its infuriating.

I'm a member here @ MyFico. Received a couple of "Alerts" as I do every month after my creditors report my monthly payments, new balances, etc.

I've been making consistent monthly payments on a particular credit line. Min due ea month is $40, I pay $340/month. I overpay because I intend to pay off the balance on this line within 12 months, for 0% fees. (If you go over their 12 months, this line hits you hard.) For the most part, I've seen (slow) score improvements every month as payments get reported to the 3B's. This month, I didn't pay my usual $340, I paid $60. Still more than min due; and everything in perfect standing...

MyFico Alert shows the balance change (good; as it's now from 18% to 17% utilization), and it shows the new balance which is lower + correct. Then out of nowhere, EXPERIAN dings me 9 PTS!!!

 

Is there no way to dispute when the 3B's screw you over on one of these score changes? Only when they report something incorrect?

How is it that if you bust your utilization beyond recommended, the 3B's can ding you nearly 100 PTS in one quick hit (that happened to me earlier in this same credit line; I've learned from it), but when you make consistent payments very month, they crawl back up a few PTS here or there. I'm not into conspiracies, but the system is rigged in their favor.

My question here is about what I can do about this 9PT drop on EXPERIAN, which is accompanied (in the MyFico Alert) by "The balance of one of your accounts has decreased by $60" and "18% > 17% UTIL". Why negative 9PTS? Anything I can do here?

 

OF NOTE - My EQUIFAX score improved by 6 PTS today for the same balanc + UTIL change. Seems unfair that there's no way to challenge this. PS - when I click "Dispute this change?" Experian conventiently doesn't approve my security questions; and tells me to call into their 800#. Is there a right way to dispute this?

Message 1 of 11
10 REPLIES 10
SouthJamaica
Mega Contributor

Re: EXPERIAN SCORE DROPPED instead of INCREASED after paid monthly. How do I challenge this?


@Anonymous wrote:

This is beyond discouraging, its infuriating.

@I'm a member here @ MyFico. Received a couple of "Alerts" as I do every month after my creditors report my monthly payments, new balances, etc.

I've been making consistent monthly payments on a particular credit line. Min due ea month is $40, I pay $340/month. I overpay because I intend to pay off the balance on this line within 12 months, for 0% fees. (If you go over their 12 months, this line hits you hard.) For the most part, I've seen (slow) score improvements every month as payments get reported to the 3B's. This month, I didn't pay my usual $340, I paid $60. Still more than min due; and everything in perfect standing...

MyFico Alert shows the balance change (good; as it's now from 18% to 17% utilization), and it shows the new balance which is lower + correct. Then out of nowhere, EXPERIAN dings me 9 PTS!!!

 

Is there no way to dispute when the 3B's screw you over on one of these score changes? Only when they report something incorrect?

How is it that if you bust your utilization beyond recommended, the 3B's can ding you nearly 100 PTS in one quick hit (that happened to me earlier in this same credit line; I've learned from it), but when you make consistent payments very month, they crawl back up a few PTS here or there. I'm not into conspiracies, but the system is rigged in their favor.

My question here is about what I can do about this 9PT drop on EXPERIAN, which is accompanied (in the MyFico Alert) by "The balance of one of your accounts has decreased by $60" and "18% > 17% UTIL". Why negative 9PTS? Anything I can do here?

 

OF NOTE - My EQUIFAX score improved by 6 PTS today for the same balanc + UTIL change. Seems unfair that there's no way to challenge this. PS - when I click "Dispute this change?" Experian conventiently doesn't approve my security questions; and tells me to call into their 800#. Is there a right way to dispute this?


You are making the incorrect assumption that the score change and the other event being reported are interrelated; they often have nothing to do with each other. Your score wouldn't drop because your balance was reduced.


Total revolving limits 569520 (505320 reporting) FICO 8: EQ 699 TU 696 EX 673




Message 2 of 11
Anonymous
Not applicable

Re: EXPERIAN SCORE DROPPED instead of INCREASED after paid monthly. How do I challenge this?

Correct.  Something else must have changed.

Message 3 of 11
Anonymous
Not applicable

Re: EXPERIAN SCORE DROPPED instead of INCREASED after paid monthly. How do I challenge this?

I appreciate your replies. Nothing else changed on my account out of the ordinairy this month. This is proven because my EQU score gained PTS at the same time as EXP dropped PTS.   The only changes were: TOTAL BAL decreased by $60, (this credit line balance) decreased by $60, UTIL of this credit line went from 18% to 17%, 

Message 4 of 11
Anonymous
Not applicable

Re: EXPERIAN SCORE DROPPED instead of INCREASED after paid monthly. How do I challenge this?

Are you sure that was the alert for experian, balance decrease? My experian never triggers for balance decreases. In fact, it rarely updates at all, except for an inquiry. My experian once went a couple months without updating, until finally I had a new inquiry. It showed that it improved my score 10 points. Obviously those 2 things were not connected. In my experience, experian has the least amount of myfico triggers, and the correlation between a score update and the alert have a good chance of ring unrelated.
Message 5 of 11
Anonymous
Not applicable

Re: EXPERIAN SCORE DROPPED instead of INCREASED after paid monthly. How do I challenge this?

100% sure.  I believe you in regards to what you experience, it's different for everyone. Some people do go months with no alerts or score changes.

 

However, every month I pay this bill before the 10th, and then near the 20th or around this part of the month, this creditor reports to the 3B's, and I see a few PTS gained as the balance decreases & UTIL improves into better target UTIL range. Like I said, I was at 18% UTIL on this creditor and now showing 17% UTIL after this one payment. Most other months it was a larger over-payment that I made; but I'm still overpaying beyond my min due; and on time. 

 

This month, the altert for EQU showed this $60 decrease in balance, and bumped up a handful of PTS; while EXP showed the new reduced balance, and dinged me negative PTS.   I appreciate the replies, but I'm hoping someone knows the correct steps to dispute this (correctly) with EXP. I'll be calling them and pushing this forward. It's definitely wrong.  

Message 6 of 11
Anonymous
Not applicable

Re: EXPERIAN SCORE DROPPED instead of INCREASED after paid monthly. How do I challenge this?

PS - This was a flat amount I put on this line of credit in July 2015, and I've been paying it down monthly, aggressively, ever since. I have NOT added any new charges to this account, so the only factors are a decreasing balance each month, which yields a better target UTIL %. 

Message 7 of 11
Anonymous
Not applicable

Re: EXPERIAN SCORE DROPPED instead of INCREASED after paid monthly. How do I challenge this?

UPDATE: On another account, I paid off my balance which was only $43. It was a store charge card account. That is a small account, and $43 equalled 2% UTIL. Having paid it off, it triggered an EXPERIAN alert in MyFico for 2% down to 0% UTIL.  Could this be the cause of a 9PT drop?  Paying off a $43 bill on a store charge card account? Was not late, nothing like that. If so, that's really messed up.   I see all the time people who pay off old collections accounts, and how that gets them in trouble... but this was a "current/good standing" account, and only $43... 9 PT drop on EXP while EQU increased my score.  

Message 8 of 11
kjm79
Valued Contributor

Re: EXPERIAN SCORE DROPPED instead of INCREASED after paid monthly. How do I challenge this?


SouthJamaica wrote:

You are making the incorrect assumption that the score change and the other event being reported are interrelated; they often have nothing to do with each other. Your score wouldn't drop because your balance was reduced.

+1
SouthJamaica is 100% correct. The only ways you would get dinged for paying down debt is if you paid off your only installment loan or only mortgage. Ding. Coutnerintinuative, yes. You could also be dinged if you paid down all of your revolving debt and let every card report a zero balance. Again, counterintuative. But that's how credit scoring works. Going from 18% to 17% UTIL will not cause a score drop. 
Something else changed on your Experian report. You would need to pull a new EX report and compare, line by line, to the last EX report. You can't rely on the alert as being the cause of the score change. An old account may have dropped off changing your AAoA. You wouldn't get an alert for that. MyFico alerts to certain triggers, not every little change to your report. The MyFico alerts and score increases/decreases are not always related. This is discussed throughout these forums at length.  Regardless, your beef wouldn't be with EX. They are the data furnishers. Your beef would be with FICO who takes that data to create your scores. If the data is correct what is there to dispute with EX? You also can't compare EQ to EX. Different CRA's, and even with identical data your score could be different between the two since they look at the data differently.

 

 

 


CH 7 Filed 7/27/15 Discharged 11/16/15
Starting Score: EQ 620 TU 568 EX 593
Current Score (07/13/16): EQ 674 TU 649 EX 674 (FICO's 08)
Cap1 QS ($5350) (Combined QS and QS1) Discover It ($4100) MilStar ($8,600) Fingerhut ($800)
Off to the garden 05/01/16
Message 9 of 11
Anonymous
Not applicable

Re: EXPERIAN SCORE DROPPED instead of INCREASED after paid monthly. How do I challenge this?

Ok, thank you. I only have 2 open accounts on my file currently, so my scenario is pretty straigh forward, but your feedback helps.

 

Considering AAoA, how important would it be to open a CC asap, while rebuilding my credit file? I started with a thin file, plus a tax lien that should be withdrawn soon. No Collections accounts, but limited credit use. Should I consider opening a secured or less than great CC; so AAoA age starts counting up for that card? 

 

Currently:

• Authorized user on one store card (now paid off to $0)

• Credit line used for medical bills, $7200 limit; only $1260 left on it. 

 

Message 10 of 11
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