@Anonymous wrote:Your mortgage will likely remain on your report until 10 years after the "date closed." Closed accounts can fall off sooner, but that's fairly rare. You originally thought it closed in 2006, but since you have reinvestigated and discovered the correct date of 2009 you will likely be fine. The original date I stated was when we sold the house. When you said it may fall off soon - desperation set in and made me look at the closed date.
Be sure to get that second card back in action. That's important. You have a lot of accounts and a high AAoA, so adding a third card won't hurt your AAoA much, if you decide to do that.
@Anonymous wrote:If they close it, it will hurt your score. That's because FICO likes it when you have:
most of your CCs showing a $0 balance
at least one of your CCs showing a positive balance
If either of those is untrue, you get penalized. With only one open card, you would be forced to have either zero cards showing a positive balance or ALL of your cards showing a positive balance. With two open cards, you'd be able to have one card at $0 and one with a positive balance, which is a marked improvement. The mortgage models give you even more points for having multiple $0 cards (as long as one is still positive).
So it is certain that the issuer closing your card would hurt your score.
What is also certain is that a well-known cause of CC issuers closing a card is a long stretch of inactivity. In other words, it is certain that your issuer will close your card eventually -- because you are not using it. If you were to use it tomorrow, then this could be averted.
The open question for you then is this. Which is more probable?
(A) The issuer will cancel my card due to inactivity in the next twelve months.
(B) The issuer will cancel my card if I reach out to the store and tell them I really want to use it.
My feeling is that if you were to get your existing CC debt paid down quite a bit (e.g. paid down to < 29%) and get the new lower balance reflected on your credit reports, then (B) would be less likely than (A). Remember that CC issuers like the idea of consumers wanting to use their cards, as long as the consumer appears to be reasonably low-risk.
But of course (B) is always a possibility. I don't deny that it is possible. What I do know is that if you wait too much longer without using your card, the issuer will cancel it. So you have to weigh risks and choose what appears to you to be the safest course, That could be either way and is up to you. There's no obvious right answer.
No guts, no glory...so I'll reach out to them today. Hopefully they won't be the Comenity I've read about in some posts. If they tell me they will re-issue me a new card, hopefully they will and not turn around and close it instead. 
Thanks everyone for your input. I truly appreciate it. 
@Anonymous wrote:
@Anonymous wrote:If they close it, it will hurt your score. That's because FICO likes it when you have:
most of your CCs showing a $0 balance
at least one of your CCs showing a positive balance
If either of those is untrue, you get penalized. With only one open card, you would be forced to have either zero cards showing a positive balance or ALL of your cards showing a positive balance. With two open cards, you'd be able to have one card at $0 and one with a positive balance, which is a marked improvement. The mortgage models give you even more points for having multiple $0 cards (as long as one is still positive).
So it is certain that the issuer closing your card would hurt your score.
What is also certain is that a well-known cause of CC issuers closing a card is a long stretch of inactivity. In other words, it is certain that your issuer will close your card eventually -- because you are not using it. If you were to use it tomorrow, then this could be averted.
The open question for you then is this. Which is more probable?
(A) The issuer will cancel my card due to inactivity in the next twelve months.
(B) The issuer will cancel my card if I reach out to the store and tell them I really want to use it.
My feeling is that if you were to get your existing CC debt paid down quite a bit (e.g. paid down to < 29%) and get the new lower balance reflected on your credit reports, then (B) would be less likely than (A). Remember that CC issuers like the idea of consumers wanting to use their cards, as long as the consumer appears to be reasonably low-risk.
But of course (B) is always a possibility. I don't deny that it is possible. What I do know is that if you wait too much longer without using your card, the issuer will cancel it. So you have to weigh risks and choose what appears to you to be the safest course, That could be either way and is up to you. There's no obvious right answer.
No guts, no glory...so I'll reach out to them today. Hopefully they won't be the Comenity I've read about in some posts. If they tell me they will re-issue me a new card, hopefully they will and not turn around and close it instead.
Thanks everyone for your input. I truly appreciate it.
Good news. I called Comenity and they found the account to the CC I have with them and will re-issue it. They said it definitely wasn't closed. I had to confirm my address, income, etc. Per the customer service rep, the CC should be here in 7-10 days! Whoo hoo!