No FICO Score?

[krislee]

I've been trying to get my FICO score but keep hitting a brick wall of "cannot verify identity". I opened my first credit card 4 years ago but I was assigned a new ssn 6 months ago. Every time I call FICO CSR I'm told different reasons in why I can't see my FICO score. The first time I called they told me my ssn had to be 6 months old. I called again after my ssn was 6 months because it didn't work again. This time they told me I needed 6 months of revolving accounts and 18-24months of ssn. I was also given a number to Equifax so I could talk to a supervisor to take off a hold on my scores. Equifax said there was no such thing and I had no problem getting my scores for all 3 bureaus. I called FICO again after calling Equifax and was told I needed 6 months of installment payments and credit cards did not count as installment payments. She said that if I don't have a history of installment payment then I don't have a FICO score. I already combined my credit history from my old ssn with my new ssn and received letters confirming the change. So what's right?

[Anonymous]

You have to have one open account reporting for 6 months to get a FICO score.  Doesn't matter whether it is revolving or installment.

Is the new SSN linked to your new accounts?

[krislee]

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@Anonymous wrote:

You have to have one open account reporting for 6 months to get a FICO score.  Doesn't matter whether it is revolving or installment.

Is the new SSN linked to your new accounts?

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Yes, I combined my credit history back in January and my current myFICO account has my new ssn. I make a habit of at least spending a dollar for each of my credit credit cards so I've been making payments every month. I can get my FAKO scores everywhere else. It's just myFICO that's giving me grief with the "cannot verify identity".

[Anonymous]

There have been a few posters with the same issue.  I am not sure why.

That poster was also told he had to wait a certain amount of time with this new SSN.