If you have current copies of your cr that you recieved from the credit bureaus you can dispute them online as old, out of date. However, you can call the creditors as well. I haven't used a dispute letter yet though I have seen documentation that states it is just as good.(you can keep a phone log of your communication with them) I use the phone and ask them to either fax/mail me a copy of whatever the outcome is such as they will delete it. Try to get in touch with the person in charge of actually updating the bureaus. I think they keep them hidden but with persistence you can get this done. I have seen it update on mine in less than two weeks for the very same issue.