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Score drop because of a balance decrease?

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Anonymous
Not applicable

Score drop because of a balance decrease?

I just got an email from myFICO that there were changes detected and I checked the alerts and my EX dropped 11 points because of a balance decrease. I payed off one of my CC balances because I got a Cap1 card last month and on the 20th was the first statement so I payed off the other one which had a $16 balance. I payed it off expecting Cap1 to report because they told me they report 2-3 days after statement cut, so I would only have one CC with a balance and the other reporting a small balance. but Cap1 hasn't reported and the other one already did and I got the email that changes were detected and my TU and EQ went up 3 points. Why did EX go down 11 points and other 2 go up?

11 REPLIES 11
sarge12
Senior Contributor

Re: Score drop because of a balance decrease?


@Anonymous wrote:

I just got an email from myFICO that there were changes detected and I checked the alerts and my EX dropped 11 points because of a balance decrease. I payed off one of my CC balances because I got a Cap1 card last month and on the 20th was the first statement so I payed off the other one which had a $16 balance. I payed it off expecting Cap1 to report because they told me they report 2-3 days after statement cut, so I would only have one CC with a balance and the other reporting a small balance. but Cap1 hasn't reported and the other one already did and I got the email that changes were detected and my TU and EQ went up 3 points. Why did EX go down 11 points and other 2 go up?


The thing about alerts that people can not seem to understand is the alert is not showing the cause of a credit score change. It shows an alertable event, and it will show there has been a score change. The score change may be due to the alertable event, or may be due to something else in the credit report entirely. Interpret it as EX dropped 11 points, and there was a balance decrease...not because of, to look at the alert and see an 11 point drop arrow beside it can lead to the wrong assumption.

TU fico08=824 06/16/24
EX fico08=815 06/16/24
EQ fico09=809 06/16/24
EX fico09=799 06/16/24
EQ fico bankcard08=838 06/16/24
TU Fico Bankcard 08=847 06/16/24
EQ NG1 fico=802 04/17/21
EQ Resilience index score=58 03/09/21
Unknown score from EX=784 used by Cap1 07/10/20
Message 2 of 12
sarge12
Senior Contributor

Re: Score drop because of a balance decrease?


@sarge12 wrote:

@Anonymous wrote:

I just got an email from myFICO that there were changes detected and I checked the alerts and my EX dropped 11 points because of a balance decrease. I payed off one of my CC balances because I got a Cap1 card last month and on the 20th was the first statement so I payed off the other one which had a $16 balance. I payed it off expecting Cap1 to report because they told me they report 2-3 days after statement cut, so I would only have one CC with a balance and the other reporting a small balance. but Cap1 hasn't reported and the other one already did and I got the email that changes were detected and my TU and EQ went up 3 points. Why did EX go down 11 points and other 2 go up?


The thing about alerts that people can not seem to understand is the alert is not showing the cause of a credit score change. It shows an alertable event, and it will show there has been a score change. The score change may be due to the alertable event, or may be due to something else in the credit report entirely. Interpret it as EX dropped 11 points, and there was a balance decrease...not because of, to look at the alert and see an 11 point drop arrow beside it can lead to the wrong assumption.


Also in this case you say you got a cap1 card last month, this would have decreased AAoA and added an inquiry...lots of changes there that could have caused the drop in score.

TU fico08=824 06/16/24
EX fico08=815 06/16/24
EQ fico09=809 06/16/24
EX fico09=799 06/16/24
EQ fico bankcard08=838 06/16/24
TU Fico Bankcard 08=847 06/16/24
EQ NG1 fico=802 04/17/21
EQ Resilience index score=58 03/09/21
Unknown score from EX=784 used by Cap1 07/10/20
Message 3 of 12
Anonymous
Not applicable

Re: Score drop because of a balance decrease?

My score has dropped time to time if I have a 0 balance across the board, basically I understand it as 0% utility is a bad thing. I now keep a 1%-5% utility so as not to see the score drop. In your case something else happened most likely.

Message 4 of 12
Pway
Valued Contributor

Re: Score drop because of a balance decrease?

I am going to guess that all your accounts reported a zero balance and that is the reason.  Remember that util has no memory and you will regain those points.  

Thank you for the wealth of knowledge I have learned from these forums. I am logging off as of November 9, 2022. I wish everyone great success.
Message 5 of 12
Anonymous
Not applicable

Re: Score drop because of a balance decrease?


@Pway wrote:

I am going to guess that all your accounts reported a zero balance and that is the reason.  Remember that util has no memory and you will regain those points.  


I think that might be what happened. I only have those two cards. Cap1 hasn't reported yet and the other one reported a 0 balance. The only thing with a balance right now is a loan that I have which has a $1600 balance. Does anyone know how often Cap1 reports? They told me 2-3 days after the statement cut and they haven't reported.

Message 6 of 12
Anonymous
Not applicable

Re: Score drop because of a balance decrease?

Didn't you already post this in the credit card sub forum and get answers there? I believe I remember reading this exact post by you there. If I'm wrong I'm sorry.
Message 7 of 12
Anonymous
Not applicable

Re: Score drop because of a balance decrease?

So if all of your cards reported a 0 balance that's the reason for the score drop.  Perhaps on the bureau that didn't experience a score drop not all accounts have reported a 0 balance yet. 

Message 8 of 12
Berk
Established Contributor

Re: Score drop because of a balance decrease?

Happens to me all the time. I know that its all matrix driven but it doesn't make sense to me either. Its really not that big a deal as it will recover quickly.

Message 9 of 12
Anonymous
Not applicable

Re: Score drop because of a balance decrease?


@Anonymous wrote:

@Pway wrote:

I am going to guess that all your accounts reported a zero balance and that is the reason.  Remember that util has no memory and you will regain those points.  


I think that might be what happened. I only have those two cards. Cap1 hasn't reported yet and the other one reported a 0 balance. The only thing with a balance right now is a loan that I have which has a $1600 balance. Does anyone know how often Cap1 reports? They told me 2-3 days after the statement cut and they haven't reported.  (emphasis mine -- CGID)


Another common confusion we see a lot is equating the date that you first see a balance updating on your report with the date that the creditor reported it.  That would make sense if the CRAs instantly updated their databases and your reports with the new balance as they receive it from the creditor, but this is not how it happens.  The creditor reports the new balance (typically electronically) -- but it always takes at least a couple business day before the information appears on the CRA's database.  Sometimes it can take much longer than 2 business days.  It might tae 4, 5, 6 business days or even longer.

 

Here is a breakdown of the delay.  I'll give you an example where a credit card company reports a new balance for an account on Sept 2.

 

Fri Sept 2 they report the new balance to the three CRAs.

 

Sat, and Sun are not business days.  Neither is Monday Sept 5 since that was Labor Day.  So the earliest they might start to work on processing the CC balance update is Sept 6.  Give them a minimum of two business days.  That means the earliest the database would get updated is Thurs Sept 8.  That's the earliest, though.  Let's assume that it takes them four business days.  Then that means it first appears in the database on Mon Sept 12.

 

So already it has taken 10 calendar days before it appeared in the database -- see that?

 

Now there is a further possible source of delay, in the event that you are relaying on a credit monitoring service (CMS) like myFICO to pick up that change.  This is the amount of time it takes the CRAs to trigger an "alert" that goes to your CMS and then the CMS has to send you an alert and then you have to see it.

 

All of which is to say that it can take quite a while between the date that a creditor reported it and when you finally become aware of it.  You told us in your first post that the statement was generated on Sept 20.  If CAP 1 reported it on the 21st, that was still only a couple days ago.

Message 10 of 12
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