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Email notifications have stopped

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UncleB
Credit Mentor

Email notifications have stopped

I suspect it's just me (or my email, rather...) but before I start changing up stuff, is anybody else having problems receiving the usual Lithium email notification when there is a new post to a thread you're subscribed to, or somebody gives a kudo's to a post? 

 

I've not received a single notification in quite a while (I think early this AM) but I can see that threads I'm subscribed to are active, and I've even received kudo's a few times but had I not gone back to the thread I never would have known.

 

I have no problem posting, and other than the missing notifications everything seems to be working normally for me.  I've also not changed anything with my settings (yet).  I just want to make sure there's not a Lithium issue before I start making adjustments (that I would just have to undo later... ugh)

 

Thanks in advance!

Message 1 of 12
11 REPLIES 11
gdale6
Moderator Emeritus

Re: Email notifications have stopped

Hmm,

 

I ran a test post in the CC forum and subscribed to several others throughout the board. I did not receive any notifications via email at all. There was a systems problem on a thread in the BK forum earlier today as well and that has just been resolved, dont know if that jam up has anything to do with this, so if I dont see the notifications on this by tomorrow morning (am giving time in case the system is very backed up) I will kick this up to the platform admin to see whats up. Thanks for reporting it.

Message 2 of 12
UncleB
Credit Mentor

Re: Email notifications have stopped

Thanks for the update!

 

Problems are never good, but I'm relieved it's not just me...  Smiley Very Happy

Message 3 of 12
elim
Senior Contributor

Re: Email notifications have stopped

Mine ar dead also

Message 4 of 12
elim
Senior Contributor

Re: Email notifications have stopped


@UncleB wrote:

Thanks for the update!

 

Problems are never good, but I'm relieved it's not just me...  Smiley Very Happy


  they're baaaaaaaaack...

 

  

Hello elim,

 

UncleB thinks your post is awesome and just gave you kudos!


SubjectRe: Email notifications have stopped
Date:02-26-2016 06:39 PM

View the message in the community.

Message 5 of 12
UncleB
Credit Mentor

Re: Email notifications have stopped

Yep, I just got one as well!  Smiley Very Happy

 

I wonder if it will just start back now, or if we'll be covered up with notifications from the whole day?  That could be interesting... LOL.

(So far I've not seen one from any thread but this one, though...)

Message 6 of 12
gdale6
Moderator Emeritus

Re: Email notifications have stopped

just got one on a new post myself have yet to get anything on the back ones. I would think if they dont show by morning they are not going to as they most likely were never registered to begin with into the que.

Message 7 of 12
UncleB
Credit Mentor

Re: Email notifications have stopped


@gdale6 wrote:

just got one on a new post myself have yet to get anything on the back ones. I would think if they dont show by morning they are not going to as they most likely were never registered to begin with into the que.


I just got three from the Credit Card forum (for the first time since the AM), so it does appear they are starting to flow again.  Smiley Happy

 

I'm actually OK if the previous ones stay 'lost'... that would be quite a few messages!  Smiley Surprised

(It's OK if they do eventually get caught up, though... they will be easily handled.)

Message 8 of 12
UncleB
Credit Mentor

Re: Email notifications have stopped

Looks like the issue might be back again... I've not gotten any system emails in several hours (and threads I'm subscribed to have had updates).

 

I'm manually watching several threads in the 'Credit Cards' sub-forum, and I can see the new posts (and kudo's I've received) but no email notifications.  Smiley Sad

Message 9 of 12
gdale6
Moderator Emeritus

Re: Email notifications have stopped


@UncleB wrote:

Looks like the issue might be back again... I've not gotten any system emails in several hours (and threads I'm subscribed to have had updates).

 

I'm manually watching several threads in the 'Credit Cards' sub-forum, and I can see the new posts (and kudo's I've received) but no email notifications.  Smiley Sad


Hmm,

 

I am getting email notifications I got your report of this with no problem and have received others. Possible was a period of time that it was out. I never did get an all clear from the last time I reported this to the platform admin so it may not be totally resolved as of yet.

Message 10 of 12
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