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Error with Images.. Can't live without 'em lol

Valued Contributor

Error with Images.. Can't live without 'em lol

000Congratsmed.gif  What the heck is this??  Is there a file size limit?

 

Several of my recent images are coming out this way.

I did the regular; clear cache', restarted my computer and all that- no joy. These are all images saved to my own computer just like all the rest. 

 

I'm a smilie addict, I'm seeking treatment. LOL  

Any suggestions/info on what this is? 

 

Thanks a million.. 00SmileyThankU.gif  <--- Here's another just for good measure. 

 

ETA: Did a test and tried to upload an image that loaded perfectly fine before- now it will not.. Somethings definitely up. 


Message 1 of 13
12 REPLIES
Moderator

Re: Error with Images.. Can't live without 'em lol

If I try to open the links to them directly, I get an error with Exception ID: 1A491AB1.  They're in Lithium, because if I try to edit your post to change the size or orientation of them, I can see them until I close that window and return to your post.  There is a file size limit, but that will cause the image upload to fail and you'll get an error that the file size is too large.  Not quite sure what's up with that.  I would have suggested that possibly the files are corrupt, but if it is happening to files that you previously uploaded fine, that's likely not the case.

 

Edit: I just went to include a previously uploaded image in a thread and noticed that when I open up my photos on myFICO, I have a number of images that are displaying like that.


Message 2 of 13
Valued Contributor

Re: Error with Images.. Can't live without 'em lol

Thanks K

 

I was just messing with it again and no joy.

Those 2 were new and the files were smaller than some I use regularly.

They appear fine, during upload, like you said but in preview or post are feezeled. 

 

I did try one that I use regularly (had uploaded a few weeks back) and it uploaded like the above- so something is quirky in Lithium.

They were only text files before, it looks like they're trying to right themselves.

Hopefully a fix will come.

 

I do appreciate you having a go at it- at least I know it isn't just me.

 

000thankyou-1.gif


Message 3 of 13
Valued Contributor

Re: Error with Images.. Can't live without 'em lol

Still having issues with about 50% of images.

No rhyme or reason to it- large, small, GIF, JPG or PNG it doesn't matter.

 

Is there anyone that can contact Lithium and report or see what's up?

I tried but users can't get anything done- has to be an Admin.

 

It's not a big deal but it is rather frustrating.

Thanks a million. 


Message 4 of 13
Moderator

Re: Error with Images.. Can't live without 'em lol


@Pikaboo-icu wrote:

Still having issues with about 50% of images.

No rhyme or reason to it- large, small, GIF, JPG or PNG it doesn't matter.

 

Is there anyone that can contact Lithium and report or see what's up?

I tried but users can't get anything done- has to be an Admin.

 

It's not a big deal but it is rather frustrating.

Thanks a million. 


I'll give them a shout-out and see if they know what's going on.  Smiley Wink

Message 5 of 13
Valued Contributor

Re: Error with Images.. Can't live without 'em lol


@UncleB wrote:

@Pikaboo-icu wrote:

Still having issues with about 50% of images.

No rhyme or reason to it- large, small, GIF, JPG or PNG it doesn't matter.

 

Is there anyone that can contact Lithium and report or see what's up?

I tried but users can't get anything done- has to be an Admin.

 

It's not a big deal but it is rather frustrating.

Thanks a million. 


I'll give them a shout-out and see if they know what's going on.  Smiley Wink


Thank YOU!!

You're my hero..    000thankyou-1.gif


Message 6 of 13
Moderator

Re: Error with Images.. Can't live without 'em lol


@Pikaboo-icu wrote:

@UncleB wrote:

@Pikaboo-icu wrote:

Still having issues with about 50% of images.

No rhyme or reason to it- large, small, GIF, JPG or PNG it doesn't matter.

 

Is there anyone that can contact Lithium and report or see what's up?

I tried but users can't get anything done- has to be an Admin.

 

It's not a big deal but it is rather frustrating.

Thanks a million. 


I'll give them a shout-out and see if they know what's going on.  Smiley Wink


Thank YOU!!

You're my hero..    000thankyou-1.gif


Anytime!  Smiley Happy

 

Actually, though, @K-in-Boston paved-the-way by doing the legwork that they'll surely want to see.  That was the hard part. Smiley Wink

Message 7 of 13
Moderator

Re: Error with Images.. Can't live without 'em lol

Hey @Pikaboo-icu, I don't have any updates on a solution but our admin has opened a support ticket with Lithium.

 

Hopefully we'll have something for you soon!  Smiley Wink

Message 8 of 13
Valued Contributor

Re: Error with Images.. Can't live without 'em lol

Thanks UncleB!!

 

I check back periodically so I appreciate the update!

 

Have a Safe & Happy New Year!!!

 

HappyNewYear2.gif  Crud this one is so awesome LOL  Ok I'll use this one.HNY1.gif


Message 9 of 13
Administrator

Re: Error with Images.. Can't live without 'em lol

Is it possible to provide the original GIF file you wanted to upload? 

 

Support team is asking - thanks

Message 10 of 13