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Firefox problems?

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wasCB14
Super Contributor

Firefox problems?

Is anyone else suddenly having problems accessing MF on Firefox?

 

On Chrome it looks normal. On Firefox, I see:

 

MF Firefox B.JPG

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Business use: Amex Bus. Plat., BBP, Lowes Amex AU, CFU AU
Perks: Delta Plat., United Explorer, IHG49, Hyatt, "Old SPG"
Mostly SD: Freedom Flex, Freedom, Arrival
Upgrade/Downgrade games: ED, BCE
SUB chasing: AA Platinum Select
Message 1 of 12
11 REPLIES 11
UncleB
Credit Mentor

Re: Firefox problems?

I'm using Firefox 77.0 right now, and everything is normal for me. ¯\_(ツ)_/¯

Message 2 of 12
gdale6
Moderator Emeritus

Re: Firefox problems?

Is fine on FF version 76 from my laptop.

Message 3 of 12
simplynoir
Mega Contributor

Re: Firefox problems?

Updated to Firefox 77 on desktop and everything is fine

Message 4 of 12
wasCB14
Super Contributor

Re: Firefox problems?

No elegant solution found.

 

I eventually did a reset and reinstallation of Firefox, but I have to re-enter my electronically saved passwords. Fortunately there aren't too many of them and I kept a copy stored separately. The website does look normal for me again, though.

Personal spend: Amex Gold, Amex Schwab Plat., BofA PR+CCR(x2), Costco
Business use: Amex Bus. Plat., BBP, Lowes Amex AU, CFU AU
Perks: Delta Plat., United Explorer, IHG49, Hyatt, "Old SPG"
Mostly SD: Freedom Flex, Freedom, Arrival
Upgrade/Downgrade games: ED, BCE
SUB chasing: AA Platinum Select
Message 5 of 12
UncleB
Credit Mentor

Re: Firefox problems?


@wasCB14 wrote:

No elegant solution found.

 

I eventually did a reset and reinstallation of Firefox, but I have to re-enter my electronically saved passwords. Fortunately there aren't too many of them and I kept a copy stored separately. The website does look normal for me again, though.


No need to reenter the info.  Just go to the old profile (it should still be there even if you uninstalled)... on Windows the location is here: %APPDATA%\Mozilla\Firefox\Profiles\

 

Copy the key4.db and logins.json files from the old profile to your new one, and voila, your old passwords will be there.  (Edited to add:  Be sure Firefox is closed before you start.)

 

There's probably a more elegant way to export/import or 'backup' but for me this is the easiest way.

 

(I'm embarassed to admit how often I have to go through this process myself.)

Message 6 of 12
wasCB14
Super Contributor

Re: Firefox problems?


@UncleB wrote:

@wasCB14 wrote:

No elegant solution found.

 

I eventually did a reset and reinstallation of Firefox, but I have to re-enter my electronically saved passwords. Fortunately there aren't too many of them and I kept a copy stored separately. The website does look normal for me again, though.


No need to reenter the info.  Just go to the old profile (it should still be there even if you uninstalled)... on Windows the location is here: %APPDATA%\Mozilla\Firefox\Profiles\

 

Copy the key4.db and logins.json files from the old profile to your new one, and voila, your old passwords will be there.  (Edited to add:  Be sure Firefox is closed before you start.)

 

There's probably a more elegant way to export/import or 'backup' but for me this is the easiest way.

 

(I'm embarassed to admit how often I have to go through this process myself.)


Thanks! I got back my browsing history, too, with the "places" file.

Personal spend: Amex Gold, Amex Schwab Plat., BofA PR+CCR(x2), Costco
Business use: Amex Bus. Plat., BBP, Lowes Amex AU, CFU AU
Perks: Delta Plat., United Explorer, IHG49, Hyatt, "Old SPG"
Mostly SD: Freedom Flex, Freedom, Arrival
Upgrade/Downgrade games: ED, BCE
SUB chasing: AA Platinum Select
Message 7 of 12
gdale6
Moderator Emeritus

Re: Firefox problems?

I now have that on Firefox and am forced to use MS Edge

Message 8 of 12
wasCB14
Super Contributor

Re: Firefox problems?


@gdale6 wrote:

I now have that on Firefox and am forced to use MS Edge


fwiw...

The problem has not returned for me.

And I currently have 77.0.1, which I think is what I was using when the problem hit.

Personal spend: Amex Gold, Amex Schwab Plat., BofA PR+CCR(x2), Costco
Business use: Amex Bus. Plat., BBP, Lowes Amex AU, CFU AU
Perks: Delta Plat., United Explorer, IHG49, Hyatt, "Old SPG"
Mostly SD: Freedom Flex, Freedom, Arrival
Upgrade/Downgrade games: ED, BCE
SUB chasing: AA Platinum Select
Message 9 of 12
gdale6
Moderator Emeritus

Re: Firefox problems?


@wasCB14 wrote:

@gdale6 wrote:

I now have that on Firefox and am forced to use MS Edge


fwiw...

The problem has not returned for me.

And I currently have 77.0.1, which I think is what I was using when the problem hit.


That is the version I was upgraded to yesterday and this hit today, must be a FF prob. Burned it and went back to Chrome for now

Message 10 of 12
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