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Inactive time for logout ??

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pizzadude
Credit Mentor

Inactive time for logout ??

 

Before the recent upgrade to MyFICO, I believe that you could be inactive for 2 hours before the site would automatically log out.    Now it seems to be reduced to 1 hour or maybe less.

 

Can this be reset back to 2 hours ?   Thanks !

March2010 FICO® ~ 695 TU, 653 EQ, 697 EX
Message 1 of 12
11 REPLIES 11
Anonymous
Not applicable

Re: Inactive time for logout ??


@pizzadude wrote:

 

Before the recent upgrade to MyFICO, I believe that you could be inactive for 2 hours before the site would automatically log out.    Now it seems to be reduced to 1 hour or maybe less.

 

Can this be reset back to 2 hours ?   Thanks !


Hi pizzadude,

 

I just checked and the "Period of inactivity before auto-logoff (minutes)" is still set at 120 minutes.  I'll check to see if there has been issues reported with the new upgrade.

Message 2 of 12
laz98
Senior Contributor

Re: Inactive time for logout ??

Mine would log me out before 2 hours before the upgrade.  I just thought something had changed with the forums behnd the scenes.

Message 3 of 12
pizzadude
Credit Mentor

Re: Inactive time for logout ??

 

Hmmm, ok, thanks Moose ~ maybe I'm not watching the clock correctly... Smiley Tongue   Or has anything changed with regards to what constitutes inactivity  ?  Like just reading posts or refreshing ?

March2010 FICO® ~ 695 TU, 653 EQ, 697 EX
Message 4 of 12
Anonymous
Not applicable

Re: Inactive time for logout ??

I'm going to do a time test now and see what happens.  

 

ETA:  1 hour and 14 minutes and didn't get logged out.  Will test now for longer.  

 

ETA:  Starting second test.  Had to end early, but stayed on for 1 hour 27 minutes.

 

 

Message 5 of 12
Anonymous
Not applicable

Re: Inactive time for logout ??

Last night I was able to do a test for just a couple of minutes under two hours and was able to stay logged in.   I'll see what I can find out for those of you who haven't been able to.

Message 6 of 12
rckstrscott
Valued Contributor

Re: Inactive time for logout ??


@Anonymous wrote:

Last night I was able to do a test for just a couple of minutes under two hours and was able to stay logged in.   I'll see what I can find out for those of you who haven't been able to.


Its 2 hours of me like clockwork.

 

-scott

Starting FICO Score: October 2010: TU 498 | EQ: 502
Current FICO Scores:: May 2022: TU: 784 | EQ: 770 | EX: 790
Message 7 of 12
Anonymous
Not applicable

Re: Inactive time for logout ??


@pizzadude wrote:

 

Before the recent upgrade to MyFICO, I believe that you could be inactive for 2 hours before the site would automatically log out.    Now it seems to be reduced to 1 hour or maybe less.

 

Can this be reset back to 2 hours ?   Thanks !


I've been told that it might be that your computer has an old cookie and you should try cleaning your cache and cookies.  Please let me know if this helps.

Message 8 of 12
pizzadude
Credit Mentor

Re: Inactive time for logout ??

 

Thanks !!  I think I'm ok ~ I had to reboot yesterday and everything seems back to normal now.

March2010 FICO® ~ 695 TU, 653 EQ, 697 EX
Message 9 of 12
Anonymous
Not applicable

Re: Inactive time for logout ??


@pizzadude wrote:

 

Thanks !!  I think I'm ok ~ I had to reboot yesterday and everything seems back to normal now.


Great news!  (Those darn cookie crumbs...they get into everything!  Smiley Very Happy )

 

Thanks for letting me know.

Message 10 of 12
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