Anyone else have issues with mobile alert on 3 bureau?

[Anonymous]

Since join date of 9/22/2014 with 3 bureau on my fico, I have had to reset my mobile number three times on settings. Anyone else having this issue?

[Anonymous]

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@Anonymous wrote:

Since join date of 9/22/2014 with 3 bureau on my fico, I have had to reset my mobile number three times on settings. Anyone else having this issue?

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Can you help me understand what you mean by "reset your mobile number"? Do you mean you are not receiving mobile SMS alerts?

Thanks,

Karin

[Anonymous]

Yes, haven't received any mobile alerts since the beginning of October. On three different occassions I had to go into settings and put my mobile number in as it would just disappear.

[Anonymous]

Correction. 4 times. I just went into SMS alert settings and my mobile number was not there again. Entered again, rec'd confirmation code via mobile and it is set. Problem is after a few days, disappears again.

[dadistro]

Im having the same exact issues. I've called in for assistance no resolution. I have tried 2 seperate phones, again no resolution.

[DeadlyPersona]

Same here.......

[Anonymous]

Reset again on Friday, mobile phone number was missing again from SMS settings this morning. I reset and within 5 minutes was gone again. Reset again. UGH.

[Anonymous]

At least you folks are able to get a code sent to your cell. I can't even do that and I've spoken to customer service and was told "we are experiencing difficulties with the system" Well, I've noticed MyFICO hasn't had any problems processing their service charge