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Credit Report Account Error

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NycKid175
New Contributor

Credit Report Account Error

I pulled my latest Credit Report 3 days ago and I was looking at my revolving accounts and I noticed an error where I have a Bank of America account together with my Chase account does anybody have any idea why this is happening? That Bank of America account should be separate from my Chase account I called myFICO and they are escalating this error to upper management to see what is going on.

Message 1 of 4
3 REPLIES 3
Revelate
Moderator Emeritus

Re: Credit Report Account Error

It's just a parse error and likely you have an additional (or missing tradeline) on one of the reports.  I get that sometimes on a 3B pull, isn't something to be concerned about other than the display bug.




        
Message 2 of 4
NycKid175
New Contributor

Re: Credit Report Account Error

Ohhh ok I see overall this error is not affecting my score in any way I was just wondering why it was displaying my report like that but I really appreciate your help and your information have a great day thanks! Smiley Happy

Message 3 of 4
NycKid175
New Contributor

Re: Credit Report Account Error

So after almost two months I am getting the same error the myFICO customer service keeps insisting for me to contact Experian to fix the problem and I keep telling them that I have contacted Experian several times and they have informed me my report is perfectly fine on their end. Experian gave me a free credit report pull and everything is displaying as it should. However, I keep getting the run around with this issue so today I canceled my membership and I went with Experian's Credit Check Total which is 10x better! Smiley Tongue

Message 4 of 4
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